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What Are Scripts

Scripts are the rules setup for order entry, whether the order is entered into the system via order import or manually entered. Each script is tied to one or more DNIS that in turns ties the order to a Client, Campaign and Source.

Scripts have multiple parts, each with their own settings that have to be configured. Each tab within the Script Profile needs to be setup for optimal use.

1. Details
   
2. Subscripts
   
3. Surveys
   
4. Region/Taxes
   
5. Prod Offers
   
6. Element
   
7. Dispositions
   
8. Payment
   
9. Shipping
   
10. Custom
    
11. Demographics
    
12. Rules
    
13. Forms
    

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What Are Payments

The settings on the Payments tab will allow you to determine what Payment Methods will be accepted for orders using this script.

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What Is Shipping

The settings on the Shipping tab will allow you to determine what Shipping Methods will be accepted for orders using this script.

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Connect The Dots

Where will I see this within OLX?

The settings provided here will set the limits during order creation, payment processing, and shipping.

Once the order has been submitted, the Order Detail screen will show the options selected above

What Reports Can Be Pulled?

1. Customer Service Activity Report
   
2. Item Status Report
   
3. Product Offer List Report
   
4. Demographics Report
   
5. Performance Report
   
6. Client Performance Report
   
7. Adjusted Performance Report
   
8. Data Warehouse Export
   
9. Flattened Data Warehouse Export
   
10. Data Entry Batch Detail Report
    
11. Gross Sales Report
    
12. Net Sales Report
    
13. Continuity Retention Report
    
14. Continuity Status Report
    

What Imports/Exports Relate to Scripts

Order Imports will supply a DNIS and tie the order to a script. During the import you may receive exceptions that do not allow the order to import if the settings are not within the parameter set on the script. 

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Setting Up

Payment

Payment Methods

1. Select an available payment method, or multiple payment methods, from the available list.
   
2. Move it to the selected list by clicking the  right arrow. This payment method will now be available when using the script.
   
3. To move all payment methods from the available list to the selected list, click the  double right arrow icon.
   
4. To remove a payment method, select a payment method, or multiple payment methods, from the selected list.
   
5. Move it back to the available list by clicking the  left arrow. The payment method will no longer be available when using the script.
   
6. To remove all payment methods from the selected list click the  double left arrow icon.
   

Select Payment Options

1. If you want to allow Invalid Payment Info, check the box.
   
2. If you want to allow Real Time CC Authorization, check the box.
   The following selections will be enabled only if Allow Real Time CC Authorization is checked.
1. Require Authorization?
   
2. Enter the Maximum Processing Attempts.
   This is the amount of times the real time auth will be tried before
3. Select the Payment Processing Account  from the drop down menu.
   This is the account that will be used to process the real time authorization if there is not a default account associated to the Campaign or Product Group.
4. Select the Tokenization Payment Processing Account  from the drop down menu.
   This is the account that will be used to process the real time authorization if a token is being used. IF there is a default account associated to the Campaign or Product Group this will override the Tokenization account selected on the script as well.
3. Transaction Type defaults to "auth" only.
   

Shipping

1. If you wish to apply Shipping by Default for all offers on the order, check the box.

   

   Left unchecked the system will automatically only check the item with highest dollar amount and the rest of the items will not be charged  shipping
2. If you wish to allow the sales agents to edit the shipping amount, check the box.
   
   

   In order to multiply shipping by quantity on a single product offer this box has to be checked
3. If you require a Ship Charge Profile is selected on the order screen, check the box.
   

• Select a shipping profile from the drop-down list, or create a new one by clicking on the Add New Profile  link.   This will launch the Shipping Charge Profile Details window.
  
• Click the add button to add an existing profile.
  
• Click the view button to view the selected profile or the  delete button to remove it.
  

• * To save the current script  click the  Save button .
  
  * To cancel any of the current changes you have made  click the  Cancel button .
  
        This will close the Script Properties window without saving any changes.
  
  * To apply the current changes you have made  click the Apply button .
  
  * To print the current Script Properties window click the Print button .
  
  * To delete the current script click the Delete button .
  
        This will prompt you to make sure you want to delete this item.
  
  
  Clicking OK will delete the script and close the Script Properties window.
  
  
  
  

  YOU CANNOT DELETE WHEN YOU ARE TRYING TO ADD A NEW SCRIPT.