Demographics Report Definitions
This report displays custom and demographic information for calls. Each custom or demographic value will be preceded with the group name i.e. "Custom1" Group or "Age" group.
|Demographics Report Column Definitions|
|Count||The count of the demographic field for that grouping level|
|Percent||The percentage of that demographic field for that grouping level |
|Date Range||The date of the call|
|Client||The client of the source of the call|
|Campaign||The campaign of the source of the call|
|Media Type||The media type of the source of the call|
|Single DNIS||The DNIS of the call|
|All Scripts||Show metrics for all scripts (will not group by script name)|
|Team||The team of the employee who took the call|
|Employee||The employee who took the call|
Warehouse Report Definitions
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Supplier Item Report Definitions
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Client List Report Definitions
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Item List Report Definitions
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