Demographics Report Definitions

Demographics Report Definitions

This report displays custom and demographic information for calls. Each custom or demographic value will be preceded with the group name i.e. "Custom1" Group or "Age" group.

Demographics Report Column Definitions
CountThe count of the demographic field for that grouping level
PercentThe percentage of that demographic field for that grouping level        
 
FILTERS
Date RangeThe date of the call
ClientThe client of the source of the call
CampaignThe campaign of the source of the call
Media TypeThe media type of the source of the call
Single DNISThe DNIS of the call
 
GROUPING                  
All ScriptsShow metrics for all scripts (will not group by script name)
AgeAge values
Custom1Custom1 values
Custom2Custom2 values
Custom3Custom3 values
Custom4Custom4 values
Custom5Custom5 values
GenderGender values
ScriptScript name
TeamThe team of the employee who took the call
EmployeeThe employee who took the call
    • Related Articles

    • Warehouse Report Definitions

      This report displays all locations for all warehouses and the inventory items in them. Definitions Warehouse Report Column Definitions Warehouse The warehouse name Location The floor/aisle/section/shelf in the warehouse Is Multi? Whether or not the ...
    • Supplier Item Report Definitions

      This report display supplier item information. Definitions Supplier Item Report Column Definitions Supplier The supplier name Item The inventory item Sku Supplier Sku The supplier Sku for the inventory item Unit Of Measure The unit of measure for the ...
    • Client List Report Definitions

      This report lists clients entered in OLX. Client List Report Column Definitions Client ID The ID of the client Client Name The name of the client Contact Name The contact name for the client Address The address of the client Phone Number The phone ...
    • Payroll Batch Report Definitions

      This report is run by payroll batches that are created and displays time worked and payroll info. Payroll Batch Report Column Definitions Employee Name Name of the employee Department The department the employee punched in to Shift The shift name the ...
    • Item List Report Definitions

      You can use the (product) Item list report to view product items by Client, Product Group, or Active status.   The report shows the (product) Item Name, Description, Product Group, External SKU, Client, Active Status, and number of product offers for ...