Demographics Report Definitions

Demographics Report Definitions

This report displays custom and demographic information for calls. Each custom or demographic value will be preceded with the group name i.e. "Custom1" Group or "Age" group.

Demographics Report Column Definitions
CountThe count of the demographic field for that grouping level
PercentThe percentage of that demographic field for that grouping level        
Date RangeThe date of the call
ClientThe client of the source of the call
CampaignThe campaign of the source of the call
Media TypeThe media type of the source of the call
Single DNISThe DNIS of the call
All ScriptsShow metrics for all scripts (will not group by script name)
AgeAge values
Custom1Custom1 values
Custom2Custom2 values
Custom3Custom3 values
Custom4Custom4 values
Custom5Custom5 values
GenderGender values
ScriptScript name
TeamThe team of the employee who took the call
EmployeeThe employee who took the call
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