Campaign Statistics By Hour Report Definitions

Campaign Statistics By Hour Report Definitions

Info
Module: Reports
Path: Reports > Performance Reports > Campaign Statistics By Hour Report
Topic: Campaign Statistics By Hour Report
Version(s):  5.1 and up
Editions: All

What Is Campaign Statistics By Hour Report

  1. Performance Reports
    1.  Campaign Statistics By Hour - Reports on campaign statistics broken down by hour.

Making The Connection

Where Will I See This Within OLX?

This report shows hourly reporting metrics with one page for each source, dnis and date

What Imports/Exports Relate to Campaign Statistics By Hour Report?

  1. At this time there are no imports/exports related to the report

Setup


Preview



You'll notice control buttons displayed just above the results. Review Report Tools (orderlogix.com) article for more information on how to utilize each control button. :
  1. View Report  - Displays results
    1. Displays the toolbar 
  2. Hide Controls - Hides report filters
    1. Show Controls - Displays report filters
  3. Show Schedules  - Displays schedule editor
    1. Format filter will display at top of screen
    2. Delivery and Encryption tabs will display on bottom left of screen
  4. Show Instances - Displays list of previously ran and pending reports. Click on the status to review the job log.
  5. Close  - Close out of the report popup.

Report Definitions

Using Calendar Icon to Set Date(s) is a good article to review when running reports manually or scheduling for automation.

Filters

Filter
Definition
Date Type
  1. User Selected
    1. Allows the user to select any calendar day for start and end range.
  2. Last Week (S)
    1. The previous week starting with Sunday will automatically be set in the Date Range
  3. Last Week (M) 
    1. The previous week starting with Monday will automatically be set in the Date Range
  4. This Quarter
    1. Date Range will set to the current quarter based off the current date and which quarter it falls in:
      1. First quarter, Q1: 1 January – 31 March (90 days or 91 days in leap years)
      2. Second quarter, Q2: 1 April – 30 June (91 days)
      3. Third quarter, Q3: 1 July – 30 September (92 days)
      4. Fourth quarter, Q4: 1 October – 31 December (92 days)
  5. Last Year
    1. Jan 01 of previous year to Dec 31 of previous year
  6. Last Month
    1. Day one of previous month to the last day of the previous month
  7. This Week (S) - Sunday
    1. Current week from Sunday to the following Saturday
  8. This Week (M) - Monday
    1. Current week from Monday to the following Sunday
  9. This Month
    1. First day of current month to last day of current month
  10. This Week to Date (S) - Sunday
    1. Sunday of current week to current date
  11. This Week to Date (M) - Monday
    1. Monday of current week to current date
  12. This Month to Date
    1. First day of current month to current day
  13. Tomorrow
    1. Current day plus one
  14. Now to End of Week (S) - Sunday
    1. Current day the next Sunday
  15. Now to End of Week (M) - Monday
    1. Current day to the next Monday
  16. Now to End of Month
    1. Current date to last day of the current month
  17. Now to End of Year
    1. Current date to Dec 31 (current year)
  18. Last Quarter
    1. Date Range will set to the previous quarter based off the current date and which quarter it falls in:
      1. First quarter, Q1: 1 January – 31 March (90 days or 91 days in leap years)
      2. Second quarter, Q2: 1 April – 30 June (91 days)
      3. Third quarter, Q3: 1 July – 30 September (92 days)
      4. Fourth quarter, Q4: 1 October – 31 December (92 days)
  19. This Quarter To Date
    1. Date Range will set to the current quarter based off the current date up to the current dates data:
      1. First quarter, Q1: 1 January – 31 March (90 days or 91 days in leap years)
      2. Second quarter, Q2: 1 April – 30 June (91 days)
      3. Third quarter, Q3: 1 July – 30 September (92 days)
      4. Fourth quarter, Q4: 1 October – 31 December (92 days)
  20. Year to Date
    1. Jan 01 (current year) to current date
Fiscal Week
(only shows during manual run when utilizing User Selected Date Type above)
This will set the below Date Range to the Monday - Sunday date range selected from this drop down.
The date the call/order came in
Format
(only shows when setting up a schedule)
This is the format that the report will export in:
  1. PDF
  2. Excel
  3. CSV
The client of the source of the call/order
Show Inactive (Client)
Show in the report:
  1. Checked - show active and inactive Clients
  2. Unchecked - only show active Clients
The campaign of the source of the call/order
Show Inactive (Campaign)
Show in the report:
  1. Checked - show active and inactive Campaigns
  2. Unchecked - only show active Campaigns



Grouping/Report Layout

Grouping
Definition
CampaignThe campaign of the source of the call/order
The name of the source of the call/order
The DNIS of the source of the order
The date range of the calls/orders



 Column Definitions

Column
Definition
Hour

ORDER_COUNT
The number of OLX calls that had orders attached to them
INQUIRY_COUNT
The number of OLX calls that did not have orders attached to them and the disposition was not 'Customer Service'        
DOC_CS_COUNT
The number of OLX calls that did not have orders attached to them and the disposition was 'Customer Service'
CC_COUNT
The number of orders placed using a credit card
CHECK_COUNT
The number of orders placed using a telecheck
NON-ORDER-TOTAL
The number of OLX calls that did not have orders attached to them
FULL-PAY

TWO-PAY

ONE-PAY-YES

ONE-PAY-NO

TWO-PAY-YES

TWO-PAY-NO

PRIORITY-DEL-YES

PRIORITY-DEL-NO

UPSELL-1-YES

UPSELL-1-NO

UPSELL-2-YES

UPSELL-2-NO

DOWNSELL-YES

DOWNSELL-NO

UPSELL-3-YES

UPSELL-3-NO

UPSELL-4-YES

UPSELL-4-NO

MEDIUM

LARGE

X-LARGE

XX-LARGE

XXX-LARGE

MED-WHSHAPER

LARGE-WHSAHPER

XLARGE-WHSHAPER

XXLARGE-WHSHAPER

TAXABLE-STATES
The number of orders where the billing state is CA, NV or FL
UNIT-COUNTER
The item quantity * the product unit count
BILL-TOT-SALES
The item (quantity * unit price) + shipping + tax
--Calls Taken --






Copyright 2019
Revised 2.13.2026

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