PBX Daily Calls Report Definitions

PBX Daily Calls Report Definitions

This report is based on call collector data (not a call that is created when an agent enters the new order screen) where the DNIS is not null.

PBX Daily Calls Report Column Definitions
Date The date of the call(s)
Time The time of the call(s)
Campaign The campaign of the source of the call(s)
Extension The extension the call(s) was answered at
Line The line the call(s) came in on
Type IN or OUT
DNIS The DNIS of the call(s)
ANI The ANI the call(s) came in on
Ring Duration Ring duration of the call(s)
Call Duration Call duration of the call(s)
Total Calls Total calls for this grouping level
 
FILTERS
Date Range The date the call came in
Time Range The time the call came in
Ring Duration The ring duration of the call is greater than or equal to or less than or equal to the entered number      
Call Duration The call duration of the call is greater than or equal to or less than or equal to the entered number
Client The client of the source of the call
Campaign The campaign of the source of the call
Media Buyers The media buyer of the source of the call
Location The location of the call
Type The type of the call (IN or OUT)
Single ANI The ANI of the call is equal to the entered ANI
Single DNIS The DNIS of the call is equal to the entered DNIS
Single Extension The extension of the call is equal to the entered extension
Only calls with duplicate ANIs      Will only show calls in the dataset that have more than one call per distinct ANI
 
GROUPING
Campaign The campaign of the source of the call
Date The date the call came in
DNIS The DNIS of the call
Extension The extension of the call
Call Hour The hour the call came in
Type The type of the call (IN or OUT)

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