Call Type Disposition Report_3.5

Module: Sales Agent Desktop

Topic: Call Type Disposition Report

Version(s): Version 3.5 and up 

Editions: Call Center Edition

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This report provides users with a printable report of disposition statistics. Select "Show Inactive" boxes to view inactive information in filters. Select control options from the report tool bar.




Content Disposition Report

You can group by the following properties:

• Date
  
• Disposition
  
• Client
  
• Campaign
  
• Call Type
  
• Employee
  
• Fiscal Week
  
• Team
  
• 
  

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