Call Types

Call Types


Module: Call Data
Topic: Call Types
Version(s): Version 5.1 and up 
Editions: Call Center Editions



Navigate to the Call Type module from the Company Data menu. (Company Data > Call Data > Call Type)

To return to the previous page, click the  Back button. To print the module, click the Print button.


The Call Types module is pre-loaded with three default call types:  Customer Service, Inbound, and Outbound.  These call types cannot be edited or deleted.



Call Types
Copyright 2019
Revised 5.3.2019


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