Trouble Shooting How To's

Trouble Shooting How To's

There are times the OMS will not respond the way in which you are expecting.
Use the following links to resolve these events:

Exports

  1. Export delivery via sFTP, FTPS or FTP Failing
  2. Export Error: Server error 4: Failure
  3. Exports-String or Binary Data will be Truncated
  4. Using Zip Encryption & Decryption in OrderLogix
  5. XML Error or Incorrect Syntax Error

Imports

Inventory

Customer Service

  1. Wrong Payment Account Was Used to Capture Payment

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