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Item List
Module: Product Data Topic: Item List Version(s): Version 5.1 and up Editions: All Editions What Are Product Items? Product Items are the base items that connect the Product Offers and Inventory Items to allow an item to be sold for a set price and ...
Hold Item
Module: Order Detail Page Topic: Hold Item Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center Setting an Item on Hold: To hold an item, click the Hold Item button at the top of the Order Items section of the page. The Hold ...
Cancel Item
Module: Order Detail Page Topic: Cancel Item Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center This screen lets you cancel transactions that appear in the Order Items field. To cancel an item, check the box in the Select ...
Refund Item
Module: Order Detail Page Topic: Refund Item Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center What Is The Refund Button The Refund button allows you to create an instant credit or a return merchandize authorization (RMA) for ...
Resubmit Item
Module: Order Detail Page Topic: Resubmit Item Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center Resubmit will allow the item to be resent again for payment processing, this function is common when information has been edited ...