Resubmit Item

Resubmit Item

Module:  Order Detail Page
Topic: Resubmit Item
Version(s): Version 5.1 and up 
Editions: Standard, Commerce, Call Center

Resubmit will allow the item to be resent again for payment processing, this function is common when information has been edited and you wish to bypass the defaulted resubmission rules.
  


  1. Select the items you wish to resubmit.
  2. If you want to select all the items, click the Check All link.
  3. If you want to deselect all the items, click the Uncheck All link.
  4. Choose a reason from the reason drop down list.
  5. Enter any notes about the item in the notes section.
  • Click the  Save button to save your changes and Resumbit the selected items.
  • To cancel any of the current changes you have made, click the   Cancel button. This will close the Resubmit Items window without saving any changes.  
     


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