Module: Product Data
Topic: Product Offers
Version(s): Version 5.1 and up
Editions: All Editions
What Are Product Offers
Product offers allow you to set up individual scenarios for your products and campaigns. You can customize price, shipping, commissions, royalties, continuity setup, installment setup, and SIM specific configurations.
Making The Connection
Where Will I See This Within OLX?
Product Offers are seen during order entry (manual and imported). During setup of inventory.
- Sales Order Entry (orderlogix.com)
- OLX Order Import/Export V4 Spec (orderlogix.com)
- OrderLogix Real-Time Order Submission API
- Inventory Step By Step (orderlogix.com)
What Reports Can Be Pulled?
- Product Offer List - A list of all Product Offers.
- Inventory Item Association Report - See all products and the inventory items associated to them.
What Imports/Exports Relate to Product Offers
- OLX Item Offer Import Spec (orderlogix.com)
- OLX Inventory SKU Association Import (orderlogix.com)
- OLX Order Import/Export V4 Spec (orderlogix.com)
- OrderLogix Real-Time Order Submission API
Trouble Shooting
I can't find the offer when I am creating the Required Fee script rule
The Delivery Fee offer keeps getting errors on import
- The Base Item List (orderlogix.com) has to have the Deliver Fee category assigned to it
Setup
Navigate to the Product Offers list from the Company Data menu. (Company Data > Product Data > Product Offers)
Utilizing the buttons on the tool bar
you can:
Go back to the previous screen
Add new
Print
Minimize module
Filter
You can use the filter options to narrow down the displayed selections.
- Offer
- Base Item Name
- Description
- External SKU
- Charge Only
- Service Only
- Unit Price
- Shipping
- Add'l Rush Fee
- Client
Add additional filters by click the Add button
Apply the filtered selections by clicking Apply Filter
Remove the filtered
selections by clicking Remove Filter To show inactive accounts in the displayed records check Show Inactive You can set the number of records to be displayed
Add New
- To copy an existing record, click on the copy button next to the record you want to copy.
- To edit an existing record, click on the edit pencil next to the record you wish to edit.
- To add a new record, click on the Add New button in the blue module bar.
- A new window will pop up.
- Enter an Offer Name
Enter a Description for the product offer.
Note: There are many special characters that should not be entered into the description and offer name fields as they interfere with the sequel server. Plus signs and hyphens are acceptable, however if you have any questions about certain other characters, please reach out our OrderLogix support department. - Enter a Unit Price - this is the price the customer will be charged for this offer
- Shipping - this is the price the customer will be charged for this offer
- Rush Fee - this is the price the customer will be charged for this offer
- Multiply Shipping By Quantity - this will require the customer to pay shipping for each time this offer is sold on a single order
Base Item
- Select "Use Existing Base Item" from the option drop down list.
- Select an item from the Item Name drop down list.
- The following will be filled in automatically:
- Client,
- Product Group,
- Guarantee,
- External SKU,
- Unit Cost,
- Weight,
- Count,
- Pay Process,
- Ship Process,
- Charge Only,
- Service Only,
- Non Refundable
- Select "Use New Base Item" from the option drop down list.
- You will need to set the following:
- Client,
- Product Group,
- Guarantee,
- External SKU,
- Unit Cost,
- Weight,
- Count,
- Pay Process,
- Ship Process,
- Charge Only,
- Service Only,
- Non Refundable
Inventory
Inventory SKU associations are an attribute of the Base Item. Changes here will apply to all product offers linked with this item. Do you still want to edit the inventory associated with this item?
Follow instructions found on
Item List (orderlogix.com) Inventory Items tab for instructions on adding inventory if not already listed.
Commission
This step sets the commission for the product offer. You can create a new commission, use an already existing commission or use no commissions at all.
No Commission:
Select "Use No Commission" from the list of commission options.
Note: This is the default selection when creating new product offers.
Use Existing Commission:
- Select "Use Existing Commission" from the list of commission options.
- A list of existing commission structures becomes available.
- Select a commission from the drop-down list.
- The commission details for the selection will display below the commission list.
- If you select the wrong commission structure, simply re-select from the list.
Create a New Commission:
- Select "Use New Commission" from the list of commission options, which allows you to enter the new commission information.
- Enter a name for the new commission.
- Enter a description for the new commission.
- If you want this commission to ignore employee commission multipliers, check the Ignore Emp Mult checkbox.
- Enter a maximum commission amount for the new commission.
- Add a flat dollar amount commission to be paid for any additional rush fees added to an order.
- The continuity multiplier allows you to multiply the commission paid to an employee when the product is generated from an continuity sequence.
Next choose a commission payment method by entering a value into one of the three fields. Only one of the three methods can be used.
- Per Unit - Enter a flat dollar rate of commission for each unit that is sold.
- Percent of Gross - Enter a percent value of the gross product price.
- Percent of Profit Enter a percent value of the gross product price minus the cost of the product.
- The ADD multiplier allows you to multiply the commission paid to an employee when the product is sold as an add on and not as the advertised product that the customer has contacted you to purchase.
- The CTY multiplier allows you to multiply the commission paid to an employee when the product is sold as a continuity item.
- The RSH multiplier allows you to multiply the commission paid to an employee when the product is sold as a rushed item.
- The USL multiplier allows you to multiply the commission paid to an employee when the product is sold as an upsell and not as the advertised product that the customer has contacted you to purchase.
The XSL multiplier allows you to multiply the commission paid to an employee when the product is sold as a cross sell and not as the advertised product that the customer has contacted you to purchase. The multiplier default value is 1, which means the commission amount paid is multiplied by 1 and is not subject to any addition commission.
Example: A commission amount of $10 when sold as a cross sell, when the cross sell multiplier is 1.5 would be $15. $10 x 1.5 = $15
Royalty