Making A Call

Making A Call

Module : CTI
Topic : Making a Call
Version(s) : Version 5.1 and up 
Editions : Call Center


To make a call using the OrderLogix Softphone


  1. Select the Dial tab.
  2. Enter the number you wish to dial
    1. Enter it in the text box at the bottom of the Softphone, or
    2. By clicking each number on the keypad 
  3. Click the Dial button. 
The number dialed and account information will appear on the display.