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Process History
Module: Processing Path: Processing > Process History Topic: Process History Version(s): All Editions: All What Is Process History Process History is a display of all jobs that have processed or are currently processing in your system. This is a ...
RMA Lookup
Module : Customer Service Topic : RMA Lookup Version(s) : Version 3.5 and up Editions : All Editions RMA Lookup new The RMA Lookup screen can be used to view RMA's by Order ID, Order Info, Order Date, RMA/status, RMA issue or expiration date. ...
Customer Lookup
Module: Customer Service Topic: Customer Lookup Version(s): Version 5.1 and up Editions: All Editions Navigate to the Customer Lookup screen from the C.S. Agent menu. (C.S. Agent > Customer Lookup) Use the Customer Lookup to find a customer by ...
Order Lookup
Module : Customer Service Topic : Order Lookup Version(s) : Version 5.1 and up Editions : All Editions Order Lookup Use the Order Lookup to find a customer or order, by various information. Navigate to the Order Lookup screen from the C.S. Agent ...
Product Lookup
Module : Customer Service Topic : Product Lookup Version(s) : Version 5.1 and up Editions : All Editions Use Product Lookup to find a customer or order, by the product information. Navigate to the Product Lookup screen from the C.S. Agent menu. ...