Current Users Logged On

Current Users Logged On

Info
Module: System Desktop
Path: System Main Menu
Topic: Current Users Logged On
Version(s): Version 5.1 and up 
Editions: Standard, Commerce, Call Center


What Is Current Users Logged On

View users currently logged into the system and remove if necessary.


Making The Connection

Where Will I See This Within OLX?

This lets you know which agents are logged into your system

What Reports Can Be Pulled?

  1. at this time there are no reports 

What Imports/Exports Relate to Current Users Logged On

  1. at this time there are no imports/exports 

Trouble Shooting




Setup



Tool Bar

Utilizing the buttons on the tool bar  you can: 
Print 


Filter

You can use the filter options to narrow down the displayed selections.


  1. Employee Number
  2. Extension
  3. Idle Time
  4. IP Address
  5. Name
  6. Start Time
  7. User Name
Add additional filters by click the Add button 
Apply the filtered selections by clicking Apply Filter 
Remove the filtered selections by clicking Remove Filter 
To show inactive accounts in the displayed records check Show Inactive 
You can set the number of records to be displayed 
 


How To



View users currently logged into the system, displaying
  1. Username
  2. Name
  3. Employee Number
  4. Start Time
  5. Idle Time
  6. IP Address
  7. Extension

To log a person out of the system, click the delete  icon next to the username.


Copyright 2019
Revised 12.19.2025


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