Module : System Desktop Topic : Module Overview Version(s) : Version 5.1 and up Editions : Standard, Commerce, Call Center The system desktop is an administration area of the system. Current Users Logged On User Manager Manage Module Permissions ...
This report is based on calls that are created when an agent enters the new order screen (not call collector calls). It will only show employees who have taken a call/order in the date range. There is also a setting for only showing users who are ...
Module: Human Resources Topic: Desktop Version(s): Version 5.1 and up Editions: Commerce & Call Center Human Resources Permissions Only certain personnel will be granted access to the Human Resources tab through the menu navigation bar, as it ...