R20.7 p4 - Pre-Populate Extension Number for CTI Users on Activate CTI Prompt
Version: 5.1
Release Number: 20.7
Patch: 4
Title: Pre-Populate Extension Number for CTI Users on Activate CTI Prompt
Application Category: Other, CTI
Patch Type: Feature
Description:
Automatically prefill the CTI Extension popup (during login) with the Extension value in the employee profile. User can still change this value at login, or hit skip to disable CTI for current session.
Articles:
Related Articles
CTI Administration
Module: CTI Administration Path: System > System > CTI Administration Topic: CTI Administration Version(s): 5.1 & up Editions: Call Center What Is CTI Administration This screen will be managed by OLX staff. When CTI integration begins, OLX staff ...Current Users Logged On
Module: System Desktop Topic: Current Users Logged On Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center View users currently logged into the system, displaying User Name, Name, Employee Number, Start Time, Idle Time, IP ...R20 p20 - Customer Portal Alternate Pre-Registration Mode
Version: 5.1 Release Number: 20 Patch: 20 Title: Customer Portal Alternate Pre-Registration Mode Application Category: Other, CS Functionality (1) Patch Type: Feature Description: Added new registration mode for Customer Portal. An external site or ...Pre-Payment Processing
Module: Pre-Payment Processing Path: Processing>Payment Processing>Perform Pre-Payment Processing Topic: Pre-Payment Processing Version(s): 5.1 and up Editions: All What Is Pre-Payment Processing Pre-Payment Processing is the first process that ...5.1.163 - Activate PPP User Interface Improvements
Version: 5.1 Patch: 163 Title: Activate PPP User Interface Improvements Application Category: Other Patch Type: Feature Description: Activate enhanced graphic user interface for prepayment processing screen. 1- Removed ugly Iframe borders 2- ...