Configuring SendGrid as SMTP Server for Email Notifications

Configuring SendGrid as SMTP Server for Email Notifications

If you are using SendGrid as an SMTP server to relay email notifications from OrderLogix through, use this guide to configure your account.

Log into your SendGrid Account at  https://app.sendgrid.com

In SendGrid, navigate in the menu on the left hand side to Settings-->API Keys 
You will want to select SMTP Relay


Click Create Key. Name the Key. Assign Full Access Permissions. Click Create and View.

 

Copy the Key that is generated and store it in your personal password management program.



In OrderLogix, navigate to Company Data-->Notifications-->Notification Management.

Click on Edit Preferences in the bar on the top of the page.
5.0
                
5.1

Enter  smtp.sendgrid.net  in the the SMTP field. The SMTP Port should be  587 . Enter the username  apikey  and the  key received from SendGrid  in the Password and Confirm Password fields. Click Save.


 If you still have questions regarding the material covered in this article, please contact OrderLogix Customer Care for assistance. Thank you!


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