Source Default
Import file with mutliple orders appears as only one order on the imports preview page
You may find instances where you receive an import file that has mutliple line items but when you preview the import it appears that there is only one order. There are a few things that can cause this. The first is that there's no CRLF at the end of ...
Microsoft Office Compatibility Pack for Office 2007+
If you do not use Microsoft Office 2007 or higher (2010 was just released in beta) and receive a document from an OLT staff member who does, you can still view the file after following the link below to download Microsoft's compatibility pack. ...
Imports-String or Binary Data would be Truncated
When importing you may see this error occur. Please go to the line item that is throwing the error and look at your product offers. If your product offer name or description is lengthy you will need to reduce it. Generally if the description spills ...
Specified Cast is not Valid
When running a MOM-style import... A client may receive an error like: "Import failed- Reason: Specifed cast is not valid Error in OnStart(): Import Failed." At this time the only know resolution is to reboot the App server. Stopping/restarting ...
XML Error or Incorrect Syntax Error
Special Characters may create issues in OLCC! Issues such as an XML error, an incorrect syntax error, product offers not loading on the Order Entry screen, or misformatting of columns in an import or export may be caused by any of the following ...
Popup window sizing issues in OrderLogix
The OrderLogix application utilizes popup window dialogs to display data for an individual database record. When adding or editing a record in a popup window, you may run into sizing issues if the OrderLogix domain is not configured as a Trusted Site ...
Tip: Automate Outbound Calls based on Sales Dispositions
Have you ever wanted to call a customer to thank them for their order? Or set up a group of outbound representitives that call back non-buyers, based on their reason for not purchasing, so you can offer special incentives? These are just a couple of ...