Tip: Automate Outbound Calls based on Sales Dispositions
Have you ever wanted to call a customer to thank them for their order? Or set up a group of outbound representitives that call back non-buyers, based on their reason for not purchasing, so you can offer special incentives? These are just a couple of the great uses that are available through the On-Line Notifications module. * Disposition based call queues by campaign * Call queues based on Item Status by campaign * Supports time zones and calling profiles * Attach special scripts and product offers You can also automate special email promotions if you collect the caller's email addresses. Call or email our Corporate Trainer, Heather Bowman, for training on these features and create your own outbound activities! hbowman@orderlogix.com 888-280-3303 ext. 3016
Related Articles
Editing a Source that is in use on calls/orders
When editing a source in OrderLogix (Navigate to COMPANY DATA>ADVERTISING>SOURCE and click the edit pencil icon next to the source that needs to be changed) that has already been used on a call and or order, you will get a dialog box that will ...
Sales By Origin Report includes Continuity Orders
The Sales By Origin Report, located under Reports -> Sales Reports, includes Continuity Orders in its totals. Currently the only way to filter out continuity shipments from the Sales by Origin Report is if the subsequent product offers are setup with ...
Net Sales Report vs. Cash Flow Report
Two reports in OrderLogix that are commonly compared are the Net Sales Report and the Cash Flow Report. This article will outline how you will want to run these two reports so that the data is comparable as well as limitations that may prevent you ...
System Preference: Expand Sales Agent Commission by Default
When agents are viewing their Sales Commissions for a date range, it can become cumbersome for them to expand each order line to review the product specific details. If you wish to have all of the commission lines expanded automatically upon loading ...
Issue: No Sales Screen Pop: Related to CTI
If you subscribe to our CTI (softphone) and the sales screen does not automatically open/launch when an agent answers a sales call, then this may be related to Java. In this scenario events would be coming through the CTI server, but you'd be ...