Sales Order Entry_Inbound Script Frame

Sales Order Entry_Inbound Script Frame

Module : Sales Order Entry
Topic : Inbound Script Frame
Version(s) : Version 5.1 and up 
Editions : Standard, Commerce, Call Center


The bottom area of the Order screen shows the script text to read to the customer. 
  1. To navigate through the script:
  • Use the scroll bar to the right hand side of the script dialog.     
    or
  • To view the script in a popup window, click the   Magnifying Glass icon next to the Entire Script button.

    2.      To change to a different script, on the right side, select a new script from the Current Script drop down list. The selected script will become the script that you are viewing.  



    • Related Articles

    • Sales Order Entry_Script

      The Script appears in one of the following two areas, depending on the call type: The  Bottom Area  of the Order screen for a DNIS specified as an Inbound Call Type or Prompted Call Type (where the user determines if it's an Inbound, Outbound or ...

    • Sales Order Entry

      Module: Sales Order Entry Path: Sales > Enter A New Sale Topic: Page Overview Version(s): Version 5.1 and up Editions: All What Is Sales Order Entry? Sales Order Entry is where agents can manually enter an order into OrderLogix. Making The Connection ...

    • Sales Order Entry_Shipping Method

      Module : Sales Order Entry Topic : Shipping Method Version(s) : Version 5.1 and up  Editions : Standard, Commerce, Call Center If the script is set up to use Shipping Methods, (which override the price of shipping attached to the product offers) ...

    • Sales Order Entry_Product Information

      Module: Sales Order Entry Topic: Product Information Version(s): Version 5.1 and up  Editions: Standard, Commerce, Call Center What is the Sales Order Entry - Product Information? Sales Order Entry - Product Information is where you will see the ...

    • Sales Order Entry_Shipping Information

      Module: Sales Order Entry Topic: Shipping Information Version(s): Version 5.1 and up  Editions: Standard, Commerce, Call Center Always follow your script when collecting data. You can copy the Shipping Information over from the Billing Information or ...