Module : Notifications
Topic : Notification Calling Profiles
Version(s) : Version 5.1 and up 
Editions : All Editions

Navigate to the Notification Calling Profiles module of the Notification Management screen from the Company Data menu. (Company Data > Notifications > Notification Calling Profiles)

1. Click on the   Add button to add a new notification profile. To edit an existing notification calling profile, click on the edit pencil next to the profile you wish to edit.
   
2. A new Notification Calling Profile window will pop up.
   

1. Enter the profile name.
   
2. Enter the day(s) of the week to apply this profile to.  Also add the start and end times for each day.  These times represent the acceptable time period when customers can be contacted under this profile. 
   

• Note: The calling profile is compared against the area code of the number, that is associated to the original call that was taken.
  

• Click the Save button and the changes will be saved and the Edit Notification Calling Profile window will close.
  

• To cancel any of the current changes you have made, click the  Cancel button. This will close the Edit Notification Calling Profile window without saving any changes.
  
• Click the Apply button to apply the current changes to the Edit Notification Calling Profile.
  
• To delete the Edit Notification Calling Profile, click the  Delete button. This will prompt you to make sure you want to delete this item. Clicking yes will delete the Calling Profile and close the Edit Notification Calling Profile window.
  
  
  
  Note: 
  
  You cannot delete when you are trying to add a new notification calling profile.
  
• To print the current Notification Calling Profile window, click the  Print button.