During order entry on both Classic and SIM screens.
The DNIS being used for order entry will determine which Finder File is referenced due to the associated Campaign/Client:
Classic Order Entry
There are two ways to access Finder Files with classic order entry. The first is to enter the order entry form as you always have by using the DNIS, SOURCE, or PROMO and utilizing the Lookup button on the Sales Order Entry screen
The second, and most effective, is to perform the
Finder File lookup before you enter the Sales Order Entry screen:
SIM Order Entry
(example only, SIM allows for customization that Classic does not)
Scroll down to
Attachments and you can download
Element_FinderFileLookup that contains HTML you can use to create the above element to use in your SIM form(s)
Order Detail
The Order Detail screen CUSTOM1 under Campaign Information will list the KeyCode used during order entry.