Action > Go To Subscript Home Form

Action > Go To Subscript Home Form

Info
Module: SIM
Path: Campaign > Advertising > Maintain Scripts > Forms tab
Topic: Interactive Action Settings
Version(s):  5.1 & up
Editions: Commerce and Call Center

Action > Go To Subscript Home Form

On the Form view, clicking on a user defined button created in the element will display the interactive settings:


Click on Add New Action to configure the action button.
  1. Set the Action Name - it is recommended to state the action being taken
  2. IF this step is conditional, set the condition(s) accordingly.
  3. Set the Action
    1. Stop on this action
      Alert
      by default, this will be checked when Action = Go To Subscript Home Form
      1. Checked - no further actions will be taken
      2. Unchecked - if there are multiple actions created, the system will continue moving forward with the remaining actions
    2. Delete Action button - this will remove the action
      1. a confirmation popup will display
      2. yes - the action will be deleted
      3. no - the popup will close and take you back to the interactive settings configurator
    3. Action Drop Down, select Go To Subscript Home Form
    4. Subscript
      1. dropdown will display all Subscripts that have been associated to the Script
  4. Click Close to save changes and exit popup

Troubleshooting

  1. Object reference not set to an instance of an object.

    1. If there is no subscript added to script to be selected you will get this error
      1. Cancel out of the form, navigate to the Subscript tab, add a subscript, navigate back to Forms tab, and try again.

Copyright 2025
Revised 4.15.2025

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