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RMA Lookup
RMA Lookup
Module: Customer Service Path: Customer Service > Customer Service > RMA Lookup Topic: RMA Lookup Version(s): Version 3.5 and up Editions: All Editions What Is RMA Lookup Use RMA (Return Merchandize Authorization) Lookup to find a customer based on ...
RMA Details Screen
Module: Customer Service Topic: RMA Details Screen Version(s): Version 5.1 and up Editions: All Editions What Are RMA Details RMA (return merchandise authorization) Details allows agents to confirm product was returned from the customer before ...

RMA Lookup