WARNING: There are custom fields entered for the order but the DNIS “XXXX” has no custom fields enabled.

WARNING: There are custom fields entered for the order but the DNIS “XXXX” has no custom fields enabled.

Message:  WARNING: There are custom fields entered for the order but the DNIS “X” has no custom fields enabled

Explanation: There is a value in one of the custom fields CUSTOM1, 2, 3, 4, or 5, but there are no custom fields enabled on the script in OrderLogix that is tied to that DNIS.

Suggested Resolution: Either set up and enable the custom field on the script in OrderLogix (done by navigating to Company Data-->Advertising--Maintain Scripts and locating the script that is tied to the DNIS in the exception message. Then edit the script to open the Script Properties window and on the Custom tab, enable a custom field that matches what is being sent in the import file or XML.) or remove the value from the custom field in the import file or XML and re-import the order.



If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!

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