WARNING: KEY_CODE has the value "". Promo code is required this order.

WARNING: KEY_CODE has the value "". Promo code is required this order.

Message: WARNING: KEY_CODE has the value "". Promo code is required this order.

Explanation: This script settings have required that a Promo/Key Code be provided for the order.

Suggested Resolution: The a promo/key code should be obtained for this order and passed in the Key Code field. The setting requiring this is found on the Demographics tab of the Script Properties.


If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!

    • Related Articles

    • WARNING: KEY_CODE has the value "X". Promo code does not exist or is not active.

      Message: WARNING: KEY_CODE has the value "X". Promo code does not exist or is not active. Explanation: The Key/Promo Code that you have provided does not match an active Promo Code in OrderLogix Suggested Resolution: Check to ensure that the ...

    • Shopify Order Import

      Module: Imports Path: Processing > Imports Topic: Shopify Order Import Version(s): 5.1 & Up Editions: All What Are Shopify Order Import This module is built for olx 5x and lets us import orders from the Shopify. It supports four payment gateways for ...

    • WARNING: CVV_CODE has the value "". CVV number is required for this order.

      Message: WARNING: CVV_CODE has the value "". CVV number is required for this order. Explanation: This script settings have required that a CVV Code be provided for the order. Suggested Resolution: The a CVV code should be obtained for this order and ...

    • Promo Codes VS Coupon Codes

      Promo Codes Promo Codes do not apply any discounts. They are tied to Sources and DNISes in the system and provide an additional way of tracking your advertising. Promo codes populate the KEY_CODE field of our standard imports. Promo codes can also be ...

    • WARNING: COUPON_CODE has the value "X". Coupon Code is either expired or does not exist!

      Message: WARNING: COUPON_CODE has the value "X". Coupon Code is either expired or does not exist! Explanation:  The coupon code provided does not match an existing active coupon code. Suggested Resolution: Check that the Coupon Code provided matches ...