R20.6 p9 Data Update: Update tblDeliveryFeeTaxes For CO And Add Records For MN
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Module: Call Log Data Path: Customer Service > Customer Service > Call Log Data Topic: Call Log Data Version(s): 5.1 Editions: Call Center What Is Call Log Data Call Log Data is a quick glance look at orders entered manually by agents within the ...
Add/View Employees
Module: Add/View Employees Path: Company > HR > Add/View Employees Topic: Add/View Employees Version(s): 5.1 & up Editions: all editions What is Add/View Employees The Add/View Employee section of OrderLogix allows you to set up and manage your ...
Data Entry Overview
Navigate to Data Entry Agent. In this section of OLX you can create batches of orders that can be entered into the system by different "types" of payment methods. You can enter orders under a different employee's number as well as existing customer ...
Add New CS Event
Module: Customer Detail Screen Topic: Add CS Event Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center Add a new C.S. Event Click the Add link at the bottom of the page. Choose the date and enter a time. If left blank, the ...
Add New Item
Module: Order Detail Screen Topic: Add New Item Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center You can use Reports > Customer Service Reports > Customer Service Activity filtering for Reason Code = Add item to report on the ...