R20.5 p13 - Option to Hide Inactive Autoships, and Additional CS Event Details About Autoship Edits

R20.5 p13 - Option to Hide Inactive Autoships, and Additional CS Event Details About Autoship Edits

Version: 5.1
Release Number: 20.5
Patch: 13
Title: Option to Hide Inactive Autoships, and Additional CS Event Details About Autoship Edits
Application Category: Other, Continuity
Patch Type: Feature


Description:

1. Add checkbox above subscriptions grid to show stopped subscriptions (by default it will show only active ones)
2. Changed grid column heading from "Subscriber since" to "Subscriber since / Order". Add base order number as well
3. Whenever autoshipment is edited, Add the following in the CS event's notes field:
 "Edited customer {continuity label} : {Sequence description}".  
   Also, add the base order number in the Order ID of that CS event. Similarly, Customer Portal should also add CS Event on edit of Cty


Articles:

  1. Customer Detail Page (orderlogix.com)

    • Related Articles

    • Add New CS Event

       Module: Customer Detail Screen Topic: Add CS Event Version(s): Version 5.1 and up  Editions: Standard, Commerce, Call Center Add a new C.S. Event Click the  Add link at the bottom of the page. Choose the date and enter a time. If left blank, the ...
    • 5.1.365 - Option To Apply Sequence Updates To Existing Autoships

      Version: 5.1 Patch: 365 Title: Option To Apply Sequence Updates To Existing Autoships Application Category: Other Patch Type: Feature Description: New feature to apply some autoship sequence changes to existing customers autoship subscriptions. For ...
    • R20 p16 - Customer Portal Admin Options to Enable/Disable Specific Autoship Edits by Customer

      Version: 5.1 Release Number: 20 Patch: 16 Title: Customer Portal Admin Options to Enable/Disable Specific Autoship Edits by Customer Application Category: Other, CS Functionality (1); Continuity Patch Type: Feature Description: Implemented feature to ...
    • CS Activity Codes

      Module: Company Data Path: Company > Company > CS Activity Topic: Customer Service Activity Codes Version(s): Version 5.1 and up Editions: All Editions What Are CS Activity Codes? Customer Service Activity Codes are custom codes to help organize ...
    • 406 - Improved CS Event Logging of Order and Item IDs

      Version: 5.1 Patch: 406 Title: Improved CS Event Logging of Order and Item IDs Application Category: Other, CS Functionality Patch Type: Feature Description: Added improved logging of Order & Item details to CS events that are performed by agents. ...