R20 p3 Order details credit/rma display options

Version: 5.1
Release Number: 20
Patch: 3
Title: Order details credit/RMA display options
Application Category: Other, Scheduler
Patch Type: Feature
Description:
Added graphical hints to order detail page to show which items are related to other, either as a credit, rma, or exchange item.
Also added tooltip to display exchange item details which is shown when the user hovers over the line next to the exchange item.
Articles:
- Order Detail Screen (orderlogix.com)
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