R19.2 p14 Portal: Lock down some actions when orders have items awaiting shipment confirmation

R19.2 p14 Portal: Lock down some actions when orders have items awaiting shipment confirmation

Version: 5.1
Patch: R19.2 p14
Title: Portal: Lock down some actions when orders have items awaiting shipment confirmation
Application Category: Other, CS Funtionality (1)
Patch Type: Feature



Description:

Customer Portal change:
When an order has an item that is shipping, indicated by the items in a status of Awaiting Ship Confirm 
or Shipped Awaiting Settlement*; prevent the Portal user from changing the Billing & Payment addresses
on the Order detail screen. Also prevent the user from cancelling the order. 

* In the latter case, payment/shipment should still not be changed until the payment is fully captured. 


Articles:

  1. Order Detail (orderlogix.com)
    • Related Articles

    • R19.2 p11 CS Agent: Lock down some actions when orders have items awaiting shipment confirmation

      Version: 5.1 Patch: R19.2 p2 Title: CS Agent: Lock down some actions when orders have items awaiting shipment confirmation Application Category: Other, CS Functionality (1) Patch Type: Feature Description: Some CS actions will be prevented when an ...
    • Orders

      Module: Customer Portal Path: Orders Topic:  Orders OLX Version(s):  5.1 OLX Editions: Commerce, Call Center The Orders tab allows the customer to see their orders from one place. Current, active orders will be readily visible and other orders can be ...
    • Inventory Items

      Module: Inventory Path: Products > Inventory > Inventory Item List Topic: Inventory Items Version(s): Version 5.1 and up Editions: All Editions What Are Inventory Items The core element of the OrderLogix inventory system is the Inventory Item that ...
    • Shipment Batch Report Definitions

      You can view the amount of net sales for a time period based on Client, Campaign, Media Type, Product Group, Team, or Employee. The report displays Number of Orders/ Order ID , Extension/Order ID, number of Items, Product Revenue, Total Revenue, ...
    • Purchase Orders

      Module : Product Topic : Purchase Orders Version(s) : Version 5.1 and up Editions : Commerce & Call Center edition What Are Purchase Orders The Inventory Purchase Orders within OrderLogix make it possible to keep track of details and print orders for ...