Related Articles
Admin - Orders - Display
Module: Customer Portal Path: Admin > Orders > Display Topic: Orders - Display OLX Version(s): 5.1 OLX Editions: Commerce, Call Center The information configured here will be seen on the Welcome tab as well as the Orders tab. Welcome tab Orders tab ...
Source Calls/Orders
Module: Media Topic: Source Calls/Orders Version(s): Version 5.1 and up Editions: Call Center The Source Calls/Orders area is where you can preview calls and orders and select orders to be sourced. Any orders which can be sourced are generated ...
Admin - Orders - Cancel Confirm
Module: Customer Portal Path: Admin > Orders > Cancel Confirm Topic: Orders - Cancel Confirm OLX Version(s): 5.1 OLX Editions: Commerce, Call Center Cancellations can be requested within the Order Details. Welcome > Recent Orders > View Detail > ...
Admin - Orders - Return Confirm
Module: Customer Portal Path: Admin > Orders > Return Confirm Topic: Orders - Return Confirm OLX Version(s): 5.1 OLX Editions: Commerce, Call Center Returns can be requested within the Order Details. Welcome > Recent Orders > View Detail > Request ...
Admin - Orders - Help Confirm
Module: Customer Portal Path: Admin > Orders > Help Confirm Topic: Orders - Help Confirm OLX Version(s): 5.1 OLX Editions: Commerce, Call Center Customers can request help from within the order detail screen. Navigating to Admin > Orders > Help ...