Orders

Orders

Module: Customer Portal
Path: Orders
Topic:  Orders
OLX Version(s):  5.1
OLX Editions: Commerce, Call Center


The Orders tab allows the customer to see their orders from one place. Current, active orders will be readily visible and other orders can be viewed with a click of the mouse.


From here the customer will see:
  1. Order Number 
    1. You set the option for the order number to be identified as the web order ID or the OLX order ID from the Admin > Orders > Display tab
    2. Clicking on the Order Number link or View Detail button will take you to the Order Detail page. 
  2. When the order was placed
  3. The subtotal of the order
  4. The shipping cost of the order
  5. The total tax on the order
  6. The grand total for the order 
  7. The shipping address
  8. View Detail button
    1. Clicking on the Order Number link or View Detail button will take you to the Order Detail page. 
  9. A list of items and their quantities
  10. The order status
  11. Tracking information if available
The Show More button  will display a list of completed orders.



The Hide button  will revert back to original view of only current orders being displayed.