Item Status Request Authorization Form

Item Status Request Authorization Form

Item Status Change Request & Authorization Form 

Please identify the order number and items that you are requesting an ‘Item Status’ change “From” and “To”.  If All items on the order are needing change, please write “All Items” under Item Description. Otherwise, please enter the individual orders and items needing change.  Should you have a large list of orders and items that need to be modified, please write the name of the document you want us to use for orders and items.  
Please note that this is a billable task and by invoking this form, you will not require a separately signed estimate to perform this work.  You will be invoiced for the actual time required to perform this service (quarter hour minimum).


Item Status Definitions (orderlogix.com)
  1. Navigate to the order 
  2. hover over the pencil icon to display the ITEMID

  3. add the OrderID to Col A Order Number on sheet and in the Order Number or Document Name field on form
  4. add ITEMID to Col B Item Number on sheet and in the Item Description field on form
  5. add the current item status on Col C Status From on sheet and the From field on form
  6. add the desired item status on Col D Status To on sheet and the To field on form
    1. Item Pending 
    2. Item Not Yet Available 
    3. Item Pay Ready 
    4. Item Awaiting Authorization 
    5. Item Declined Authorization 
    6. Item Ship Ready 
    7. Item Awaiting Ship-Confirmation 
    8. Item Shipment delivered 
    9. Item Shipped Awaiting Settlement 
    10. Item Cancelled 
    11. Item Awaiting Return 
    12. Item Refund 
    13. Item Fatal Authorization 
    14. Item Bad Debt 
  7. if you're sending a list of orders, it will look like this:

  8. you would then complete the item status change form like this:


Copyright 2019
Revised 9.06.2024

Downloadable Item Status Change Request Form and Sheet



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