Module: Call Log Path: Sales > Sales > Call Log Topic: Sales Agent Call Log Version(s): 5.1 Editions: Call Center What Is Call Log This module displays the call log on the sales agent desktop in OrderLogix Call Center Edition. Making The Connection ...
Module: Call Log Data Topic: Viewing Call Log Data Version(s): Version 5.1 and up Editions: Call Center Edition Navigate to the Call Log Data module from the Company Data menu. (Company Data > Call Data > Call Log Data) To view the call details, ...
Use the Sales Call Log to View /Print your daily call activity and track your close rate. To print the Sales Agent Call Log, click the print icon in the blue module bar. You can sort by Call Date, Time, DNIS, ANI phone number, Customer Name, ...
Module: Call Log Data Path: Customer Service > Customer Service > Call Log Data Topic: Call Log Data Version(s): 5.1 Editions: Call Center What Is Call Log Data Call Log Data is a quick glance look at orders entered manually by agents within the ...