Import Log

Import Log

Info
Module: Processing 
Path: Processing > Import/Export > Import Log
Topic: Import Log
Version(s): Version 5.1 and up
Editions: All Editions


What Are Import Logs

The Import Log page contains a list of all order imports and exceptions in a .CSV format.

Notes
All files containing sensitive information will be purged at 12:00AM the day after they were created.


Making The Connection

Where Will I See This Within OLX?

Orders that imported into OLX from another system are imports that will have a record here. If the order imported via API you will be able to find information on those orders via API Detail and/or Manage Order Exceptions

What Reports Can Be Pulled?

  1. at this time there are no specific reports that relate to import log

What Imports/Exports Relate to Import Log

  1. OrderLogix Real-Time Order Submission API
  2. OLX Order Import/Export V4 Spec
  3. OLX Order Import/Export Spec
  4. OLX Lead Import Spec

Trouble Shooting

  1. The file has been purged as is required by PCI compliance

    1. The file is too old and has been purged. There will not be a record in OLX.


Setup




Tool Bar

Utilizing the buttons on the tool bar  you can: 
Go back to the previous screen 
Print 


Filter

You can use the filter options to narrow down the displayed selections.



  1. # Duplicates
  2. # Exceptions
  3. # Imported
  4. # Records
  5. Import File Name
  6. Import Type
  7. Process Stamp
Add additional filters by click the Add button 
Apply the filtered selections by clicking Apply Filter 
Remove the filtered selections by clicking Remove Filter 
You can set the number of records to be displayed 
 


Action Buttons and Columns

  1.  Click the View Import Summary button to show the number of orders imported, duplicate orders, new customers and errors encountered.
      1. clicking on View Import Summary button produces a popup that will display your system drive and allow you to select which folder to save the summary
      2. navigate to folder after saving and open summary
        1. you will see something like below:

  2.  Click the View Exception File button to show exceptions to the log.
    1. clicking on Download File 
        1. Check the box to Accept and click Download
        2. Depending how old the file is, you may see the following instead of list of exceptions
          1. The file has been purged as is required by PCI compliance.
    2. Hovering over the View Exception File button will display a history of previous downloads

  3. Import File Name
  4. Process Stamp
    1. the month/day/year hour:minute AM or PM file imported (server time)
  5. Import Type
    1. Lead
    2. Order
    3. RMA (if you have a custom return import)
  6. # Records
    1. how many lines were in the file
  7. # Imported
    1. how many orders imported into OLX
  8. # Duplicates
    1. how many orders were duplicate and could not be imported
  9. # Exceptions
    1. how many orders had an exception associated and could not be imported
Notes
Clicking on any of the headers will sort the lister page. First click sorts ascending, second click sorts descending


Copyright 2019
Revised 5.07.2026

    • Related Articles

    • Sales Agent Call Log

      Module: Call Log Path: Sales > Sales > Call Log Topic: Sales Agent Call Log Version(s): 5.1 Editions: Call Center What Is Call Log This module displays the call log on the sales agent desktop in OrderLogix Call Center Edition. Making The Connection ...
    • 5.1.129 - Inventory Adjustment Import Fix

      Version: 5.1 Patch: 129 Title: Inventory Adjustment Import Fix Application Category: Other; Inventory Patch Type: Bug Description: Fixes for Inventory functions 1) Backorder Release Job doesn't log explicit details.  Added more logging. 2) Inventory ...
    • Call Log Data

      Module: Call Log Data Path: Customer Service > Customer Service > Call Log Data Topic: Call Log Data Version(s): 5.1 Editions: Call Center What Is Call Log Data Call Log Data is a quick glance look at orders entered manually by agents within the ...
    • 5.1.327 - Continuity Config Import

      Version: 5.1 Patch: 327 Title: Continuity Config Import Application Category: Other, Import Processing Patch Type: Feature Description: Included "OLX Autoship Sequence Import" to be bundled with core application.  Fix: To creating autoship sequence ...
    • 5.1.148 - API Log Fix

      Version: 5.1 Patch: 148 Title: API Log Fix Application Category: Other; API Patch Type: Bug Description: Fixed: API Log detail popup window was not opening when the edit button on the list was clicked. Also, make sure that exceptions ...