Knowledge Base
User Guide
OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.Knowledgebase
Developers
Find the latest documentation for import/export, API's and integrations.
Recent Articles
WARNING: PAYMENT_METHOD has the value "X" Payment method must be either 'CC', 'CK', 'MO', 'PC', or 'IN'.
Message: WARNING: PAYMENT_METHOD has the value "X" Payment method must be either 'CC', 'CK', 'MO', 'PC', or 'IN'. Explanation: Payment method must be either 'CC', 'CK', 'MO', 'PC', or 'IN'. Suggested Resolution: The available Payment Methods can be ...R20.3 p2 - Added types for categorizing Call Dispositions for Reports and/or Exports
Version: 5.1 Release Number: 20.3 Patch: 2 Title: Added types for categorizing Call Dispositions for Reports and/or Exports Application Category: Other, Order Entry Patch Type: Feature Description: Created new optional feature to allow Call ...R20.3 p9 - Added new alias's Client and Campaign to Sales Notifications Templates
Version: 5.1 Release Number: 20.3 Patch: 9 Title: Added new alias's Client and Campaign to Sales Notifications Templates Application Category: Other, Notifications Patch Type: Feature Description: Added new alias' Client and Campaign to Sales ...R20.3 p11 - Added Customer service and order lookup by token
Version: 5.1 Release Number: 20.3 Patch: 11 Title: Added Customer service and order lookup by token Application Category: Other, CS Functionality (1) Patch Type: Feature Description: CS Order lookup Add token as a search criteria. CS Product Lookup ...R20.3 p12 - Inventory SKU import new functionality
Version: 5.1 Release Number: R20.3 Patch: 12 Title: Inventory SKU import new functionality Application Category: Other, Import Processing, Inventory Patch Type: Feature Description: Add two new fields to Spec of InventorySKUAssociation import. Client ...
Popular Articles
Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...Login/Logout Process
Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...Home Desktop
Module: Home Path: Home Topic: Home Desktop Version(s): All Editions: 5.1 The Home Desktop contains a modifiable welcome message and list of any announcements or features you wish to add. This is the first screen users will come to once they have ...Calendar
Module: Home Path: Left Menu Topic: Calendar Version(s): All Editions: All The system has a built in calendar accessory to help you manage your day, and the events that are created within the schedule can be exported to Microsoft outlook if you use ...SIM - Adding Columns
Editing the Header/Footer By default the header and footer will have a height of zero pixels which will make them invisible when rendered. To edit the height of the header or footer you can double click the header/footer node on the form tree or ...