Knowledge Base
User Guide
OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.Knowledgebase
Developers
Find the latest documentation for import/export, API's and integrations.
Recent Articles
Account Updater
Module: Payment Prod Accounts Path: Campaigns > Payment Prod Accounts Topic: Account Updater Version(s): 5.1 & up Editions: All Account Updater Account Updater is a paid feature most payment gateways offer. You will have to reach out to your payment ...NMI - Payment Processing Account With Tokenization
Module: Payment Processing Account Topic: NMI Payment Processing Account with Tokenization Version(s): Version 5.1 & up Editions: All Editions Tokenizing Your Payments The Payment Processing Account Token Generation feature is optional. This feature ...Klaviyo
Module: Exports Path: Processing > Imports/Exports > Exports Topic: Klaviyo Version(s): 5.1 & up Editions: All What Is Klaviyo Klaviyo (clay-vee-oh) is an email and SMS marketing platform. Making The Connection Where Will I See This Within OLX? This ...Stripe
Module: Payment Processing Account Topic: Stripe Payment Processing Account Token Generation Version(s): Version 5.1 Editions: All Editions What Is Stripe Stripe is a payment gateway that processes the various credit cards and tokenization. What Is ...R20.9 p27 - Added option to ignore expiration date for invalid items on items that will be paid with a tokenized account.
Version: 5.1 Release Number: 20.9 Patch: 27 Title: Added option to ignore expiration date for invalid items on items that will be paid with a tokenized account. Application Category: Other, Payment Processing; Other Processing Patch Type: Feature ...
Popular Articles
RMA Exchange Process
Module: RMA Exchange Process Topic: Process Overview Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center What Is RMA Exchange Process When issuing a Return Merchandize Authorization (RMA), the options available are to refund the ...Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...OrderLogix 5.1
OrderLogix 5.1 Update Overview Refer to the OrderLogix User Guide for more details and instructions. All features may not be available in all OrderLogix editions. Login Enhancements Improved Login (and Logout) experience The application is now ...Login/Logout Process
Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...Home Desktop
Module: Home Path: Home Topic: Home Desktop Version(s): All Editions: 5.1 The Home Desktop contains a modifiable welcome message and list of any announcements or features you wish to add. This is the first screen users will come to once they have ...