OrderLogix Support

Welcome to the OrderLogix Knowledge Base



    • Knowledge Base

    • User Guide

      OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.
    • Knowledgebase

    • Developers

      Find the latest documentation for import/export, API's and integrations.
    • Recent Articles

    • 417 - Upgrade Communication Libraries

      Version: 5.1 Patch: 417 Title: Upgrade Communication Libraries Application Category: Other, Other Processing Patch Type: Feature Description: Updated libraries used for communication with various services, Http, FTP, Email, as well as Zip & PGP file ...
    • 415 - Bin List Additional Options

      Version: 5.1 Patch: 415 Title: Bin List Additional Options Application Category: Other, Import Processing Patch Type: Feature Description: Added configuration screen options for updating an existing bin list file and choosing a client. Articles: BIN ...
    • 412 - New Payment Batch Creation Filters

      Version: 5.1 Patch: 412 Title: New Payment Batch Creation Filters Application Category: Other, Payment Processing Patch Type: Feature Description: Added new Shipped Only and Charge Only filters to the available filter criteria for payment batch ...
    • 410 - Inventory Warehouse Screen Fix

      Version: 5.1 Patch: 410 Title: Inventory Warehouse Screen Fix Application Category: Other, Inventory Patch Type: Feature Description: Fixed error when assigning warehouse locations to an inventory item. Also expanded capacity to hold 50 characters of ...
    • 409 - Finder Files Import and Management UI

      Version: 5.1 Patch: 409 Title: Finder Files Import and Management UI Application Category: Other, Import Processing, Order Entry Patch Type: Feature Description: Note: This feature is not available in all installed instances of OLX yet, it requires ...
    • Popular Articles

    • Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero

      Module: Customer Detail  C.S Agent > Customer Lookup > Selected Customer  Topic: No items were available for transaction  Version(s):  ?  Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...
    • Login/Logout Process

      Module: Home Path: https://login.orderlogix.com  Topic: Login/out Version(s):  5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...
    • Home Desktop

      Module: Home Path: Home Topic: Home Desktop Version(s):  All Editions: 5.1 The Home Desktop contains a modifiable welcome message and list of any announcements or features you wish to add. This is the first screen users will come to once they have ...
    • Calendar

      Module: Home Path: Left Menu Topic:  Calendar Version(s):  All Editions: All The system has a built in calendar accessory to help you manage your day, and the events that are created within the schedule can be exported to Microsoft outlook if you use ...
    • SIM - Adding Columns

      Editing the Header/Footer By default the header and footer will have a height of zero pixels which will make them invisible when rendered. To edit the height of the header or footer you can double click the header/footer node on the form tree or ...