Knowledge Base
User Guide
OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.Knowledgebase
Developers
Find the latest documentation for import/export, API's and integrations.
Recent Articles
Colorado Retail Delivery Fee
Topic: Colorado Retail Delivery Fee Version(s): 5.1 Editions: All Please contact your accountant or the State of Colorado with any questions What is the Colorado Retail Delivery Fee? "Effective July 1, 2022, Colorado imposes a retail delivery fee on ...WARNING: PAYMENT_TYPE (Column 16) has the value "Auth". 'AUTH' or 'SALE' must be a paid credit card transactions, otherwise, it must be empty.
Message: WARNING: PAYMENT_TYPE (Column 16) has the value "Auth". 'AUTH' or 'SALE' must be a paid credit card transactions, otherwise, it must be empty. Explanation: Capitalization matters. Suggested Resolution: Make sure the value is in all ...5.1.351 - DWE Enhancements
Version: 5.1 Patch: 351 Title: DWE Enhancements Application Category: Other, Reports Patch Type: Feature Description: Data Warehouse improvements 1. Allow more than 5 columns in "flattened mode" (new option added in DW config screen) 2. Consolidated ...5.1.353 - SIM Set Attribute Qty Increment Decrement
Version: 5.1 Patch: 353 Title: SIM Set Attribute Qty Increment Decrement Application Category: Other, Order Entry Patch Type: Feature Description: Modified Set Attributes action in SIM to make relative adjustments to the quantity of an item. ...5.1.357 - Payment Batch Safety Check
Version: 5.1 Patch: 357 Title: Payment Batch Safety Check Application Category: Other, Payment Processing Patch Type: Feature Description: Added a safeguard to prevent rare issue where item that is already in a payment batch could be added to a batch ...
Popular Articles
Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...Login/Logout Process
Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...Home Desktop
Module: Home Path: Home Topic: Home Desktop Version(s): All Editions: 5.1 The Home Desktop contains a modifiable welcome message and list of any announcements or features you wish to add. This is the first screen users will come to once they have ...Calendar
Module: Home Path: Left Menu Topic: Calendar Version(s): All Editions: All The system has a built in calendar accessory to help you manage your day, and the events that are created within the schedule can be exported to Microsoft outlook if you use ...SIM - Adding Columns
Editing the Header/Footer By default the header and footer will have a height of zero pixels which will make them invisible when rendered. To edit the height of the header or footer you can double click the header/footer node on the form tree or ...