Knowledge Base
User Guide
OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.Knowledgebase
Developers
Find the latest documentation for import/export, API's and integrations.
Recent Articles
R19.2 p14 Portal: Lock down some actions when orders have items awaiting shipment confirmation
Version: 5.1 Patch: R19.2 p14 Title: Portal: Lock down some actions when orders have items awaiting shipment confirmation Application Category: Other, CS Funtionality (1) Patch Type: Feature Description: Customer Portal change: When an order has an ...R19.2 p11 CS Agent: Lock down some actions when orders have items awaiting shipment confirmation
Version: 5.1 Patch: R19.2 p2 Title: CS Agent: Lock down some actions when orders have items awaiting shipment confirmation Application Category: Other, CS Functionality (1) Patch Type: Feature Description: Some CS actions will be prevented when an ...R19.2 p2 Added reports access to users in the "Read Only" role.
Version: 5.1 Patch: R19.2 p2 Title: Added reports access to users in the "Read Only" role. Application Category: Other, HR, User (3) Patch Type: Feature Description: Added reports access to users in the "Read Only" role. Articles: Add/View Employees ...Tax Table
Module: Tax Tables Path: Company Data > Payment Data > Tax Tables Topic: Tax Tables Version(s): 5.1 and up Editions: All What Are Tax Tables Previously the Sales Tax Maintenance held all of the tax information from the OLX internal tax system. We ...Manage Finder Files
Module: Manage Finder Files Path: Company Data > Advertising > Manage Finder Files Topic: Manage Finder Files Version(s): 5.1 and up Editions: Reach out to OLX Customer Support for more information This feature is currently released only for the ...
Popular Articles
Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...Login/Logout Process
Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...Home Desktop
Module: Home Path: Home Topic: Home Desktop Version(s): All Editions: 5.1 The Home Desktop contains a modifiable welcome message and list of any announcements or features you wish to add. This is the first screen users will come to once they have ...Calendar
Module: Home Path: Left Menu Topic: Calendar Version(s): All Editions: All The system has a built in calendar accessory to help you manage your day, and the events that are created within the schedule can be exported to Microsoft outlook if you use ...SIM - Adding Columns
Editing the Header/Footer By default the header and footer will have a height of zero pixels which will make them invisible when rendered. To edit the height of the header or footer you can double click the header/footer node on the form tree or ...