Knowledge Base
User Guide
OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.Knowledgebase
Developers
Find the latest documentation for import/export, API's and integrations.
Recent Articles
R21 p1 - Deprecation of pending inventory adjustments for inventory (Also in 20.9)
Version: 5.1 Release Number: 21 Patch: 1 Title: Deprecation of pending inventory adjustments for inventory (Also in 20.9) Application Category: Other, Inventory Patch Type: Feature Description: Removed Pending Inventory Adjustment (PIA) record ...R21 p2 - Customer contact feature
Version: 5.1 Release Number: 21 Patch: 2 Title: Customer contact feature Application Category: Other, CS Functionality (1) Patch Type: Feature Description: Enhanced customer contact features: Added a new Correspondence tab which can show email ...R21 p3 - Scheduled Workflows feature
Version: 5.1 Release Number: 21 Patch: 3 Title: Scheduled Workflows feature Application Category: Other, Scheduler, Other Processing Patch Type: Feature Description: Added new Scheduled Workflows management feature. A new screen has been added to ...R21 p4 - Highlighting of unread messages feature (enhancement to patch 2)
Version: 5.1 Release Number: 21 Patch: 4 Title: Highlighting of unread messages feature (enhancement to patch 2) Application Category: Other, CS Functionality (1) Patch Type: Feature Description: Added some visual hints to the customer detail screen ...R21 p5 - Notifications management screen enhancements
Version: 5.1 Release Number: 21 Patch: 5 Title: Notifications management screen enhancements Application Category: Other, Notifications Patch Type: Feature Description: Created summary tiles on the Manage Notifications screen and added two charts to ...
Popular Articles
Colorado Retail Delivery Fee
Topic: Colorado Retail Delivery Fee Version(s): 5.1 Editions: All Please contact your accountant or the State of Colorado with any questions What is the Colorado Retail Delivery Fee? "Effective July 1, 2022, Colorado imposes a retail delivery fee on ...RMA Exchange Process
Module: RMA Exchange Process Topic: Process Overview Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center What Is RMA Exchange Process When issuing a Return Merchandize Authorization (RMA), the options available are to refund the ...Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...OrderLogix 5.1
OrderLogix 5.1 Update Overview Refer to the OrderLogix User Guide for more details and instructions. All features may not be available in all OrderLogix editions. Login Enhancements Improved Login (and Logout) experience The application is now ...Login/Logout Process
Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...