Knowledge Base
User Guide
OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.Knowledgebase
Developers
Find the latest documentation for import/export, API's and integrations.
Recent Articles
Using The Help Desk
What is the Help Desk? The Help Desk is where you can: create and review support tickets review User Guide articles review Developer Specs Getting Started Creating User Please ask an Admin within your company to send an email to ...5.1.347 - Scheduler_restart_enhancements
Version: 5.1 Patch: 347 Title: Scheduler_restart_enhancements Application Category: Other, Other Processing Patch Type: Feature Description: Scheduler stability improvements and fixes to multi-server job management features. Articles:5.1.345 - Customer Portal Password Criteria Tooltip
Version: 5.1 Patch: 345 Title: Customer Portal Password Criteria Tooltip Application Category: Other, CS Functionality (1) Patch Type: Feature Description: Add tooltip to show password criteria via small question mark icon to following screens: 1. ...5.1.337 - Notifications via API Feature
Version: 5.1 Patch: 337 Title: Notifications via API Feature Application Category: Other, Notifications Patch Type: Feature Description: Added a new module framework for Notification APIs. Instead of using the OLX built in SMTP integration, ...5.1.335 - Added Fixed Width Import Support Methods
Version: 5.1 Patch: 335 Title: Added Fixed Width Import Support Methods Application Category: Other, Import Processing Patch Type: Feature Description: Added additional base class methods for fixed width file imports. Articles:
Popular Articles
Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...Login/Logout Process
Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...Home Desktop
Module: Home Path: Home Topic: Home Desktop Version(s): All Editions: 5.1 The Home Desktop contains a modifiable welcome message and list of any announcements or features you wish to add. This is the first screen users will come to once they have ...Calendar
Module: Home Path: Left Menu Topic: Calendar Version(s): All Editions: All The system has a built in calendar accessory to help you manage your day, and the events that are created within the schedule can be exported to Microsoft outlook if you use ...SIM - Adding Columns
Editing the Header/Footer By default the header and footer will have a height of zero pixels which will make them invisible when rendered. To edit the height of the header or footer you can double click the header/footer node on the form tree or ...