OrderLogix Support

Welcome to the OrderLogix Knowledge Base



    • Knowledge Base

    • User Guide

      OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.
    • Knowledgebase

    • Developers

      Find the latest documentation for import/export, API's and integrations.
    • Recent Articles

    • SIM - Data Linked

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Edit Element Version(s): 5.1 & up Editions: Commerce and Call Center Linked Field The data-linked attribute is used to store custom data private to the (sim form). The ...
    • Action > Set Element Visibility

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Element Visibility On the Form view, clicking on a user defined button ...
    • Action > Replace Offer (if selected)

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Replace Offer (if selected) On the Form view, clicking on a user defined ...
    • Action > Go To Subscript Home Form

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Go To Subscript Home Form On the Form view, clicking on a user defined button ...
    • Action > Run Server Code

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Run Server Code On the Form view, clicking on a user defined button created in ...
    • Popular Articles

    • Colorado Retail Delivery Fee

      Topic: Colorado Retail Delivery Fee Version(s): 5.1 Editions: All Please contact your accountant or the State of Colorado with any questions What is the Colorado Retail Delivery Fee? "Effective July 1, 2022, Colorado imposes a retail delivery fee on ...
    • RMA Exchange Process

      Module: RMA Exchange Process Topic: Process Overview Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center What Is RMA Exchange Process When issuing a Return Merchandize Authorization (RMA), the options available are to refund the ...
    • Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero

      Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...
    • OrderLogix 5.1

      OrderLogix 5.1 Update Overview Refer to the OrderLogix User Guide for more details and instructions. All features may not be available in all OrderLogix editions. Login Enhancements Improved Login (and Logout) experience The application is now ...
    • Login/Logout Process

      Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All What Is The Login Screen The login screen is where users are able to enter OrderLogix in a contained environment. There are settings that can be set and ...