Knowledge Base
User Guide
OrderLogix 5.1 user guide is categorized by functional area. Each navigational menu option is represented with articles to cover the use of each function.Knowledgebase
Developers
Find the latest documentation for import/export, API's and integrations.
Recent Articles
How do Telecheck/Echecks as Payment Method work in OrderLogix?
Module: Payment Processing Topic: Telecheck/Echecks as Payment Method Version(s): 5.1 & Up Editions: All How do Telecheck/Echecks as Payment Method work in OrderLogix? Basically, what happens is: Setup Payment account if payment processor = Auth.Net ...Shopify Payments
Module: Payment Processing Account Topic: Shopify Payments Processing Account with Tokenization Version(s): Version 5.1 & up Editions: All Editions Tokenizing Your One Time Payment with Shopify This feature allows tokenization of payment methods ...Using Calendar Icon to Set Date(s)
Module: Most Topic: Using Calendar Icon to Set Date(s) Version(s): 5.1& up Editions: All Using Calendar Icon to Set Date(s) There are many places within your OrderLogix instance where a date needs to be selected . You can manually type in a date in ...Survey Report Definitions
Module: Reports Path: Reports > Survey Reports > Survey Report Topic: Survey Report Version(s): 5.1 R29 and below Editions: All As of R21 Surveys and related modules have been deprecated What Is Survey Report Survey Reports Survey - View survey ...Order Dashboard
Module: Reports Path: Reports > Processing Reports > Order Dashboard Topic: Order Dashboard Version(s): 5.1 and up Editions: All What Is Order Dashboard Processing Reports Order Dashboard - Mobile Responsive Dashboard of Order Activity. Making The ...
Popular Articles
Colorado Retail Delivery Fee
Topic: Colorado Retail Delivery Fee Version(s): 5.1 Editions: All Please contact your accountant or the State of Colorado with any questions What is the Colorado Retail Delivery Fee? "Effective July 1, 2022, Colorado imposes a retail delivery fee on ...RMA Exchange Process
Module: RMA Exchange Process Topic: Process Overview Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center What Is RMA Exchange Process When issuing a Return Merchandize Authorization (RMA), the options available are to refund the ...Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...OrderLogix 5.1
Topic: OrderLogix 5.1 Version(s): 5.1 & up Editions: All OrderLogix 5.1 OrderLogix 5.1 Update Overview Refer to the OrderLogix User Guide for more details and instructions. All features may not be available in all OrderLogix editions. Login ...Login/Logout Process
Module: Home Path: https://login.orderlogix.com Topic: Login/out Version(s): 5.1 Editions: All once you have been migrated to Azure you will want to update any bookmarks you have and use https://login.ordermanagement.com What Is The Login Screen The ...