Failure to Authenticate (OLCC User does not have sufficient permissions to perform action)
Message: Failure to Authenticate (OLCC User does not have sufficient permissions to perform action)
Explanation: The users permissions need to be reviewed via Company > Add/View Employees > User Login = [insert user login with error] > edit user and navigate to Permissions tab
Suggested Resolution: Confirm that the permission is granted to user for action being taken
If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!
Related Articles
Action Settings
Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Condition Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action Interactive Settings On the Form view, clicking on a user defined button ...
Export Error: Server error 4: Failure
You may encounter one of the following errors when attempting to deliver/export a file to an FTP/SFTP/FTPs server: ---------------------------- Job starting... Attempting to send test file Unable to send test file. Server error (4): Failure ...
Action > Open URL
Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Open URL You will have to make sure popup blockers are disabled for this ...
Action > Set Timeout
Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Timeout On the Form view, clicking on a user defined button created in the ...
Action > Submit Call/Order
Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Submit Call/Order On the Form view, clicking on a user defined button created ...