When you hover over the User icon on the right menu navigation bar you will see in the drop down an option for "Employee Preferences."
Once you click on the option, the Employee Preferences screen will open defaulted to the "Interface" tab.
This is where you can manage how you want the Order History section on the Customer Detail Center to view when accessing customer's records. The options in the drop down menu are to stay defaulted to whatever is set up a global system level, to expand all details of the order history, or to collapse all details which means that you will need to manually expand each order from the detail center in order to view further information such as what products were ordered, what status they are in and what the total charge was.
If you click on the "File Access" tab, you will see information pertaining to securely downloading files in OrderLogix which will only be applicable to administrators accessing OrderLogix.
Please review Secure Downloads
for more information pertaining to the settings on this page.