Commission Configuration

Commission Configuration


Module: Product Data
Topic: Commission Configuration
Version(s): Version 5.1 and up 
Editions: All Editions



Commission Preferences .

  1. Select the commission owner for customer service generated items from the drop down list. You can choose between "The Employee who added the item to the order, the employee who took the original order, or a static employee (house account.)"
  2. Select the commission owner for autoship generated items from the drop down list. You can choose between "The commission owner of the original item, the employee who took the original order, or a static employee (house account.)"
  3. Click the  Apply button and your changes will be saved.



Commission Configurations

Commission configurations allow you to apply different commission structures to your product offers. You will need to define the various commission structures before you can apply commissions to a product offer.

Navigate to the Commission Configurations module from the Company Data menu. (Company Data > Product Data> Commission Preferences)


  1. Click on the  Add New Commission Preference button in the blue module bar. To edit an existing commission preference, click on the  edit pencil next to the name of the commission preference you wish to edit.
  2. A new Commission Preferences window will pop up.


Enter a name for the Commission type and a description.
Next choose a commission payment method by entering a value into one of the three fields. Only one of the three methods can be used.
Per Unit - Enter a flat dollar rate of commission for each unit that is sold.
Percent of Gross - Enter a percent value of the gross product price.
Percent of Profit  Enter a percent value of the gross product price minus the cost of the product.
To set a maximum commission amount that an employee can earn, check the box next to that option. The text box will then become enabled and you can enter an amount.
To ignore employee commission multipliers, check the box next to that option.
Add a flat dollar amount commission to be paid for any additional rush fees added to an order.
The continuity Gen Item multiplier allows you to multiply the commission paid to an employee when the product is generated from an continuity sequence.
The Item Type multipliers allows you to multiply the commission paid to an employee when the product is sold as a cross sell, Upsell, Continuity or Rush and not as the advertised product that the customer has contacted you to purchase. The multiplier default value is 1, which means the commission amount paid is multiplied by 1 and is not subject to any addition commission.

Example: A commission amount of $10 when sold as a cross sell, when the cross sell multiplier is 1.5 would be $15.     $10 x 1.5 = $15
The USL multiplier allows you to multiply the commission paid to an employee when the product is sold as an upsell and not as the advertised product that the customer has contacted you to purchase.
The ADD multiplier allows you to multiply the commission paid to an employee when the product is sold as an add on and not as the advertised product that the customer has contacted you to purchase.
The CTY multiplier allows you to multiply the commission paid to an employee when the product is sold as a continuity item.
The RSH multiplier allows you to multiply the commission paid to an employee when the product is sold as a rushed item.
  • Click the  Save button and the changes will be saved and the Commission Preferences window will close.

          Note: The required fields are marked with a red asterisk.

  • To cancel any of the current changes you have made, click the  Cancel button. This will close the Commission Preferences window without saving any changes.
  • To delete this commission preference, click the  Delete button. This will prompt you to make sure you want to delete this item. Clicking yes will delete the item and close the Commission Preferences window.

    Note:You cannot delete when you are trying to add a new commission preference.
  • To print the current Commission Preferences window, click the  Print button.

Commission Configuration
Copyright 2019
Revised 6.6.2019


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