Action > Replace Offer (if selected)

Action > Replace Offer (if selected)

Info
Module: SIM
Path: Campaign > Advertising > Maintain Scripts > Forms tab
Topic: Interactive Action Settings
Version(s):  5.1 & up
Editions: Commerce and Call Center

Action > Replace Offer (if selected)

On the Form view, clicking on a user defined button created in the element will display the interactive settings:


Click on Add New Action to configure the action button.
  1. Set the Action Name - it is recommended to state the action being taken
  2. IF this step is conditional, set the condition(s) accordingly.
  3. Set the Action
    1. Stop on this action
      Alert
      by default, this will be checked when Action = Replace Offer (if selected)
      1. Checked - no further actions will be taken
      2. Unchecked - if there are multiple actions created, the system will continue moving forward with the remaining actions
    2. Delete Action button - this will remove the action
      1. a confirmation popup will display
      2. yes - the action will be deleted
      3. no - the popup will close and take you back to the interactive settings configurator
    3. Action Drop Down, select Replace Offer (if selected)
    4. Selected Offer
      1. dropdown will display all product offers created in system - without filter
    5. Replacement Offer
      1. dropdown will display all product offers created in system - without filter
        Alert
        You are responsible in making sure the offer is added to the script
  4. Click Close to save changes and exit popup
Notes
This will add offer set on Replacement Offer IF the offer set on Selected Offer is already in the cart. If Selected Offer is not in the cart, Replacement Offer will not be added

Copyright 2025
Revised 4.15.2025

    • Related Articles

    • Action > Set Offer Attributes

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Offer Attributes On the Form view, clicking on a user defined button ...

    • Action Settings

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Condition Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action Interactive Settings On the Form view, clicking on a user defined button ...

    • Action > Clear Offers

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Clear Offers On the Form view, clicking on a user defined button created in ...

    • Action > Select Offers

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Condition Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Select Offers On the Form view, clicking on a user defined button created ...

    • Condition > Product Offer Selection

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Condition Settings Version(s): 5.1 & up Editions: Commerce and Call Center Condition > Product Offer Selection When you click on a button to bring up ...