5.1.6 - New Customer Detail Center

5.1.6 - New Customer Detail Center

Version: 5.1
Patch: 006
Title: New Customer Detail Center
Application Category: Other
Patch Type: Feature


Description:

Customer Detail Screen has been redesigned to be much faster and display more information than before. 
- New overview tiles provide high level details about the customer
- Payment & Shipping details for orders can now be edited from the Order History grid
- Packing slips and Receipts are now accessible from the Order History grid
- All information on the customer detail page can be filtered by Campaign or Product group
- Customer Service events can be filtered by various attributes. 
- Layout of Customer Detail screen sections can be re-arranged (if desired).
- Popups load faster without full page re-loads
- Added additional details to Order History grid, including balance due, and amount already paid.


Articles:

  1. Customer Detail Page

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