5.1.365 - Option To Apply Sequence Updates To Existing Autoships
Version: 5.1
Patch: 365
Title: Option To Apply Sequence Updates To Existing Autoships
Application Category: Other
Patch Type: Feature
Description:
New feature to apply some autoship sequence changes to existing customers autoship subscriptions. For each existing autoship sequence slot, it can propagate changes to the offer, qty, pricing, recurrence and cycle days.
To invoke this feature, the user must check the "apply to existing customers" checkbox on the bottom of the screen. When selecting this option, the system will check to see if any customers have customized autoships (their individual autoship has been edited by a CS agent). If any customized autoships are found, the system will display a prompt asking whether or not those customers autoships should also be updated.
This feature does not affect orders that have already been created, just the customer sequences for upcoming orders.
This feature has some limitation.
1. It does not add new sequence products to existing customer subscriptions.
2. It cannot delete sequence products from existing customer subscriptions.
It can only modify autoship products that were there when the customer enrolled.
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