5.1.209 - Lock Screen Support

5.1.209 - Lock Screen Support

Version: 5.1
Patch: 209
Title: Lock Screen Support
Application Category: Other; HR and User (3)
Patch Type: Feature

Description:

Implemented interface Lock mode (to replace automatic logout due to inactivity). When the session is expired, a Lock prompt will appear on the screen, preventing further access to the application. The user can unlock session by re-entering their password. 

Included changes for SIM to allow it to stay locked when the SIM form appears after lockout has already occurred. Fixed CTI logic to be able to determine when a SIM form needs to be displayed when a screen pop w/ call connect occurs.  

Articles:

  1. Login/Logout Process

    • Related Articles

    • Support

      Module: Customer Portal Path: Support Topic: Support OLX Version(s):  5.1 OLX Editions: Commerce, Call Center The Support tab is provided to help customer service representatives better assist your customers. Your CSR will enter an OLX Order ID into ...

    • R19.2 p14 Portal: Lock down some actions when orders have items awaiting shipment confirmation

      Version: 5.1 Patch: R19.2 p14 Title: Portal: Lock down some actions when orders have items awaiting shipment confirmation Application Category: Other, CS Funtionality (1) Patch Type: Feature Description: Customer Portal change: When an order has an ...

    • R19.2 p11 CS Agent: Lock down some actions when orders have items awaiting shipment confirmation

      Version: 5.1 Patch: R19.2 p2 Title: CS Agent: Lock down some actions when orders have items awaiting shipment confirmation Application Category: Other, CS Functionality (1) Patch Type: Feature Description: Some CS actions will be prevented when an ...

    • 5.1.373 - Add Print Support to SIM Preview Mode

      Version: 5.1 Patch:  Title:  Application Category:  Patch Type:  Description: Added a feature that allows printing of a set of SIM forms. To use this feature, view the SIM form in preview mode by hitting the Preview button on the SIM form management ...

    • 5.1.316 - Customer Portal Messages Integration CS Screen

      Version: 5.1 Patch: 316 Title: Customer Portal Messages Integration CS Screen Application Category: Other Patch Type: Feature Description: This patch adds the following features. Visibility of messages sent from the Customer Portal on the CS Screen ...