5.1.132 - Pending Review Enhancement
Version: 5.1
Patch: 132
Title: Pending Review Enhancement
Application Category: Other; CS Functionality (1)
Patch Type: Feature
Description:
Added the following changes:
1. A couple cosmetic fixes to the CS Activity grid on Customer Detail screen.
2. Mark complete on the Edit CS screen popup will now release pending review items if:
a) The event being marked complete has an order ID associated with it.
b) The event being marked complete is of type sent email, or held for review
3. CS Screen will now update order grid after updating CS event (so effects of item status can be seen)
4. Customer Portal... request now puts items in pending review
5. Customer Portal request change & request help actions include OrderID in CS events that they create.
6. Added CS Activity code to represent portal invitation expiration time being renewed. (code 709)
Articles:
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