Exceptions
WARNING: PAY_PROC_ACCT has the value "X". This account does not support tokenization.
Message: WARNING: PAY_PROC_ACCT has the value "X". This account does not support tokenization. Explanation: The Payment Processing Account specified does not support tokenization. Suggested Resolution: Check that the Payment Processing Account that ...
WARNING: PAY_PROC_ACCT has the value "X". Multiple accounts exist for this PAY_PROC_ACCT.
Message: WARNING: PAY_PROC_ACCT has the value "X". Multiple accounts exist for this PAY_PROC_ACCT. Explanation: The Payment Processing Account name specified matches more than one Payment Processing Account. Suggested Resolution: Rename one or both ...
WARNING: PAY_PROC_ACCT has the value "X". PAY_PROC_ACCT does not exist or is not active.
Message: WARNING: PAY_PROC_ACCT has the value "X". PAY_PROC_ACCT does not exist or is not active. Explanation: The Payment Processing Account specified does not match an active set up account. Suggested Resolution: Check that the Payment Processing ...
WARNING: PRODUCT# "X" Telecheck Payment Method is Not allowed for Autoship Item.
Message: WARNING: PRODUCT# "X" Telecheck Payment Method is Not allowed for Autoship Item. Explanation: The product ordered is an autoship item and does not allow telechecks. Suggested Resolution: Contact the customer to obtain an updated Method Of ...
WARNING: PRODUCT# "X" USE PRICES is Invalid for an INSTALLMENT Item.
Message: WARNING: PRODUCT# "X" USE PRICES is Invalid for an INSTALLMENT Item. Explanation: Installment Items require that USE_PRICES is set to "N", so that OrderLogix prices are used. Suggested Resolution: OLX Order Import/API Layout Version "1" ...
WARNING: BILL_STATE/SHIP_TO_STATE has the value "X". Ship to state or province is not available for item # on this order.
Message: WARNING: BILL_STATE/SHIP_TO_STATE has the value "X". Ship to state or province is not available for item # on this order. Explanation: The state in the bill-to or ship-to address on the order is not allowed on this script. Suggested ...
WARNING: COUNTRY has the value "X". Ship to country is not available for item # on this order.
Message: WARNING: COUNTRY has the value "X". Ship to country is not available for item # on this order. Explanation: The country in the ship-to address on the order is not allowed on this script. Suggested Resolution: Obtain an updated shipping ...
WARNING: PAYMENT_METHOD has the value "X". This payment method is not available for item # on this order.
Message: WARNING: PAYMENT_METHOD has the value "X". This payment method is not available for item # on this order. Explanation: The Payment Method provided is not selected on the script and therefore is not eligible for use for this order. Suggested ...
WARNING: PRODUCT## has the value "Product Offer Name". Multiple product offers exist for the item '0'.
Message: WARNING: PRODUCT## has the value "Product Offer Name". Multiple product offers exist for the item '0'. Explanation: The product offer name is used more than once on the same script. Suggested Resolution: Usually this error is given if you ...
WARNING: PRODUCT# has the value "X". Item must belong to this order's script.
Message: WARNING: PRODUCT# has the value "X". Item must belong to this order's script. Explanation: The product submitted in any of the PRODUCT## fields does not match a Product Offer on the script that is associated to the DNIS supplied. Suggested ...
WARNING: Product Offer: Test Product Offer Does NOT belong to Script: Test Script DNIS: TEST.
Message: WARNING: Product Offer: Test Product Offer Does NOT belong to Script: Test Script DNIS: TEST Explanation: The product submitted in any of the PRODUCT## fields does not match a Product Offer on the script that is associated to the DNIS ...
WARNING: QUANTITY## has the value "X" Quantity must be an integer greater than 0.
Message: QUANTITY## has the value "X" Quantity must be an integer greater than 0. Explanation: A quantity of zero or less would indicate that no product was ordered which will not be accepted by OrderLogix Suggested Resolution: There must be a ...
WARNING: ACH_IS_SAVINGS_ACCOUNT has the value "X". ACH_IS_SAVINGS_ACCOUNT must be either '1' '0' or empty.
Message: WARNING: ACH_IS_SAVINGS_ACCOUNT has the value "X". ACH_IS_SAVINGS_ACCOUNT must be either '1' '0' or empty. Explanation: A value other than 0, 1, or empty was passed in the field ACH Is Savings Account. Suggested Resolution: Correct the value ...
WARNING: ACH_ACCOUNT_NUMBER has the value "X". Bank Account number must have at least 2 characters.
Message: WARNING: ACH_ACCOUNT_NUMBER has the value "X". Bank Account number must have at least 2 characters. Explanation: The Account Number can not be less than 2 characters. Suggested Resolution: The correct Account Number should be obtained for ...
WARNING: CVV_CODE has the value "". CVV number is required for this order.
Message: WARNING: CVV_CODE has the value "". CVV number is required for this order. Explanation: This script settings have required that a CVV Code be provided for the order. Suggested Resolution: The a CVV code should be obtained for this order and ...
WARNING: TOKEN has the value "X". Tokenization is not currently supported.
Message: WARNING: TOKEN has the value "X". Tokenization is not currently supported. Explanation: Tokenization is not a supported feature in this instance. Suggested Resolution: OrderLogix support will need to activate a feature to allow tokens to be ...
WARNING: SHIPPING_METHOD has the value XXXXX. Shipping method must be either 'REG' or 'RSH' or a predefined value for a custom ship method.
Message: WARNING: SHIPPING_METHOD has the value XXXX. Shipping method must be either 'REG' or 'RSH' or a predefined value for a custom ship method. Explanation: The shipping method must be “REG”, “RSH” or the Shipping Code of a custom shipping method ...
WARNING: SHIPPING_METHOD has the value: "X". Script: {SCRIPT NAME} Does Not Allow Rush Shipping.
Message: WARNING: SHIPPING_METHOD has the value: "X". Script: {SCRIPT NAME} Does Not Allow Rush Shipping. Explanation: The Shipping Method that you have provided is a rush shipping method, which is not allowed by the script. Suggested Resolution: ...
WARNING: EMP_NUMBER has the value "XXXXXX". Employee does not exist or is not active.
Message: WARNING: EMP_NUMBER has the value "XXXXXX". Employee does not exist or is not active. Explanation: The employee number provided does not match an active user in OrderLogix. Suggested Resolution: Ensure that the EMP_NUMBER provided matches ...
WARNING: KEY_CODE has the value "X". Promo code does not exist or is not active.
Message: WARNING: KEY_CODE has the value "X". Promo code does not exist or is not active. Explanation: The Key/Promo Code that you have provided does not match an active Promo Code in OrderLogix Suggested Resolution: Check to ensure that the ...
WARNING: KEY_CODE has the value "". Promo code is required this order.
Message: WARNING: KEY_CODE has the value "". Promo code is required this order. Explanation: This script settings have required that a Promo/Key Code be provided for the order. Suggested Resolution: The a promo/key code should be obtained for this ...
WARNING: LOCATION_CODE has the value "X". Location does not exist or is not active.
Message: WARNING: LOCATION_CODE has the value "X". Location does not exist or is not active. Explanation: The Location Code that you have provided does not match an active location in OrderLogix Suggested Resolution: Check to ensure that the Location ...
WARNING: CUSTOMER_SSN has the value "". CUSTOMER_SSN is required for this order.
Message: WARNING: CUSTOMER_SSN has the value "". CUSTOMER_SSN is required for this order. Explanation: This script settings have required that the customer's Social Security Number be provided for the order. Suggested Resolution: The customer's ...
WARNING: CUSTOMER_GENDER has the value "X". CUSTOMER_GENDER must be either 'Male' 'Female' or empty.
Message: WARNING: CUSTOMER_GENDER has the value "X". CUSTOMER_GENDER must be either 'Male' 'Female' or empty. Explanation: The customer's gender is improperly formatted. Suggested Resolution: The customer's gender should be updated to "Male", ...
WARNING: CUSTOMER_GENDER has the value "". CUSTOMER_GENDER is required for this order.
Message: WARNING: CUSTOMER_GENDER has the value "". CUSTOMER_GENDER is required for this order. Explanation: This script settings have required that the customer's gender be provided for this order. Suggested Resolution: The customer's gender should ...
WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB cannot be more than {SCRIPT MAX DOB}.
Message: WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB cannot be more than {SCRIPT MAX DOB}. Explanation: This script settings have required that the customer's date of birth be no more than the maximum date. Suggested Resolution: The ...
WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB cannot be less than {SCRIPT MIN DOB}.
Message: WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB cannot be less than {SCRIPT MIN DOB}. Explanation: This script settings have required that the customer's date of birth be no less than the minimum date. Suggested Resolution: The ...
WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB must be a valid date.
Message: WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB must be a valid date. Explanation: This script settings have required that a customer date of birth be provided for the order. DOB must be in the format MM/DD/YYYY. Suggested Resolution: ...
WARNING: CUSTOMER_DOB has the value "". CUSTOMER_DOB is required for this order.
Message: WARNING: CUSTOMER_DOB has the value "". CUSTOMER_DOB is required for this order. Explanation: This script settings have required that a customer date of birth be provided for the order. Suggested Resolution: The customer's date of birth ...
WARNING: CUSTOMER_AGE has the value "#". CUSTOMER_AGE cannot be more than {SCRIPT MAX AGE}.
Message: WARNING: CUSTOMER_AGE has the value "#". CUSTOMER_AGE cannot be less than {SCRIPT MAX AGE}. Explanation: This script settings have required that the customer's age be no more than the maximum age. Suggested Resolution: The customer's age ...
WARNING: CUSTOMER_AGE has the value "#". CUSTOMER_AGE cannot be less than {SCRIPT MIN AGE}.
Message: WARNING: CUSTOMER_AGE has the value "#". CUSTOMER_AGE cannot be less than {SCRIPT MIN AGE}. Explanation: This script settings have required that the customer's age be no less than the minimum age. Suggested Resolution: The customer's age ...
WARNING: CUSTOMER_AGE has the value "". CUSTOMER_AGE is required for this order.
Message: WARNING: CUSTOMER_AGE has the value "". CUSTOMER_AGE is required for this order. Explanation: This script settings have required that a customer age be provided for the order. Suggested Resolution: The customer's age should be obtained for ...
WARNING: EMAIL has the value "". Email is required for this order.
Message: WARNING: EMAIL has the value "". Email is required for this order. Explanation: This script settings have required that an email be provided for the order. Suggested Resolution: An email should be obtained for the customer and passed in the ...
WARNING: CUSTOM_# has a value but the DNIS "X" does not have custom # enabled.
Message: WARNING: CUSTOM_# has a value but the DNIS "X" does not have custom # enabled. Explanation: A custom field was populated for the order, however this field is not enabled on the script associated to this DNIS. Suggested Resolution: Either ...
WARNING: There are custom fields entered for the order but the DNIS “XXXX” has no custom fields enabled.
Message: WARNING: There are custom fields entered for the order but the DNIS “X” has no custom fields enabled Explanation: There is a value in one of the custom fields CUSTOM1, 2, 3, 4, or 5, but there are no custom fields enabled on the script in ...
WARNING: DNIS has the value "X"". DNIS is associated with a script that has no demographics defined.
Message: WARNING: DNIS has the value "X"". DNIS is associated with a script that has no demographics defined. Explanation: The script associated to the DNIS passed for this order does not have any demographic information stored. Suggested ...
WARNING: DNIS has the value ""X". Multiple sources exist for this DNIS.
Message: WARNING: DNIS has the value ""X". Multiple sources exist for this DNIS. Explanation: More than one source matches the DNIS that was provided with the order. Suggested Resolution: Navigate to Company Data-->Advertising-->Source and locate ...
WARNING: DNIS has the value "X". DNIS does not exist or is not active.
Message: WARNING: DNIS has the value "X". DNIS does not exist or is not active. Explanation: The DNIS that you have provided does not match an active DNIS in OrderLogix Suggested Resolution: Check to ensure that the DNIS that you have provided with ...
WARNING: SHIP_TO_COUNTY has the value "X". The field (SHIP_TO_COUNTY) is required for this order because tax cannot be calculated accurately by the other fields alone.
Message: WARNING: SHIP_TO_COUNTY has the value "X". The field (SHIP_TO_COUNTY) is required for this order because tax cannot be calculated accurately by the other fields alone. Explanation: The county to be used for tax calculation was unable to be ...
WARNING: ACH_CHECK_NUMBER has the value "". ACH_CHECK_NUMBER is required for this order.
Message: WARNING: ACH_CHECK_NUMBER has the value "". This field is required and can not be empty. Explanation: If the PAYMENT_METHOD is equal to "CK" then the field ACH_CHECK_NUMBER is required. Suggested Resolution: Confirm that a value is being ...
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