Employee/User Setup
Locked User Account
When a user/employee enters the password to their login account incorrectly three times, the account becomes "locked." The user either needs to contact an administrator (or any user with access to the HR section of OrderLogix) who can edit the ...
Resetting an Employee's Password
To reset the password for a user, you will navigate to Company >Add/View Employees. Find the user in the list of employees by filtering (if needed) and click the yellow edit pencil next to his/her name and a pop-up window will open. On the Details ...
Set a Manager Override Code
If you would like to assign a manager override code to an employee, navigate to the Add/View Employees page in the HR Section of the OrderLogix application. Locate the employee in the list and click the edit pencil beside their name. Once the ...
Mask Credit Card Number in Edit Payment Profile Window
If you would prefer for a user to see a masked version of Credit Card Numbers instead of having visibility to the full stored card number, then you should remove the permission named “Customer Detail-->credit_card_edit_no_mask” from the employee’s ...