Campaign Setup
Credit Card BIN File Script Rule
Module: Global Script Rules and Maintain Scripts Path: Company Data > Advertising > Global Script Rules Company Data > Advertising > Maintain Scripts > Edit Script > Rules tab Topic: Script Rule for Credit Card BIN File Version(s): 5.1 & up ...
High Dollar Held For Review
Module: Global Script Rules and Maintain Scripts Path: Company Data > Advertising > Global Script Rules Company Data > Advertising > Maintain Scripts > Edit Script > Rules tab Topic: Script Rule for High Dollar Held For Review Version(s): 5.1 & up ...
Billing and Shipping Address Must Match
Module: Global Script Rules and Maintain Scripts Path: Company Data > Advertising > Global Script Rules Company Data > Advertising > Maintain Scripts > Edit Script > Rules tab Topic: Script Rule for Billing and Shipping Address Must Match ...
Householding Script Rule
Module: Global Script Rules and Maintain Scripts Path: Company Data > Advertising > Global Script Rules Company Data > Advertising > Maintain Scripts > Edit Script > Rules tab Topic: Script Rule for Householding Version(s): 5.1 & up Editions: All ...
Script Rule for Fraud Address(es)
Module: Global Script Rule Path: Campaigns > Global Script Rules Topic: Script Rule for Fraud Address(es) Version(s): 5.1 & up Editions: All Script Rule for Fraud Address(es) If you have a known Fraudulent Address that you wish to prevent from ...
Can You Add an Offer to a Script More Than Once?
The SCRIPT PROPERTIES WINDOW has logic in place that will prevent you from adding an offer to a script more than once. Previous versions of OrderLogix simply did not display the offer in the drop down list when the offer was already available ...
A/B Split Script
When setting up a new source, you will notice that there is an option called "A/B Split Script." When a script is selected in the drop down and A/B split script is activated for the source, every other call/order will go to opposite scripts(call 1 to ...
How to Use Drop-Down Lists in OrderLogix Version 5.0
An enhancement that was introduced with version 5.0 of OrderLogix are drop down lists that efficiently load a large amount of data. In prior versions of OrderLogix, drop down lists would include every eligible item. For instances with many items, ...
Q: What will happen to existing orders if I change the name of an existing Product Offer?
Q: WHAT WILL HAPPEN TO EXISTING ORDERS IF I CHANGE THE NAME OF AN EXISTING PRODUCT OFFER? A: When the name of a Product Offer is changed, the new name will appear in place of the old name on any existing order. If you do not want to change the name ...
Best Practices: Copy Button and Custom Values
The Copy button () is an option that is available on many pages in OrderLogix including Items, Offers, Sources, Shipping, Employees and more. When you are setting up a large amount of similar data at one time, using the copy button can make this ...
Setting Up Installment Pricing
When setting up Product Offer Installments, there are several methods that are used when charging customers. This Article will cover how to set up two of the most common installment pricing scenarios. EVENLY DISTRIBUTED PRICING - Many companies ...
Disallowing Payment Processing for OLX Items
If you do not use “internal inventory” within OrderLogix, and still intend to place a product offer(s) on an order that you don’t currently have in stock you do this by using the “disallow payment processing” function at the base item level. Note: ...
Modifying Continuity Sequences that are already tied to customer
Once a continuity sequence has been set up for a given "starting offer" and that offer has been placed on orders, it can no longer be "modified" by clicking into the edit pencil and changing the sequence offer attributes. If you attempt to do so, you ...
Tax Exemptions
There may be certain scenarios where you would not wish to apply tax for one order, or for one product offer for orders entered directly into OrderLogix. Below will walk you through different approaches which can be taken to accomplish each of these ...
This Product Offer has a commission attached to it. If you do not want commissions to be paid on it please check the Do Not Pay Commissions check box.
If you have received the message "This Product Offer has a commission attached to it. If you do not want commissions to be paid on it please check the Do Not Pay Commissions check box." after adding a product offer to the required product offers ...
Set a Script to Open a URL When a New Order is Taken
To set a script to open a URL in a new window when a new order is being placed, navigate to Company Data > Advertising > Maintain Scripts. Open the script that you would like to add the URL to by clicking the green edit pencil next to the script ...
Short Call Duration and Short Abandon Duration default values
In the OrderLogix editions that include call data, the default Short Call Duration is 15 seconds and the default Short Abandon Duration is 15 seconds as well. This means that any calls answered that are <= 15 seconds will be reported as a short ...
Product Guarantees: Printing Guarantees or Terms and Conditions
Product Guarantees (Terms and Conditions) can be configured to print on the packing slip directly below each product that is being shipped. To facilitate re-use for common terms and conditions, guarantees are stored as profiles in OrderLogix. ...
Editing a Source that is in use on calls/orders
When editing a source in OrderLogix (Navigate to COMPANY DATA>ADVERTISING>SOURCE and click the edit pencil icon next to the source that needs to be changed) that has already been used on a call and or order, you will get a dialog box that will ...