Message: WARNING: PRODUCT# has the value "X". Item must belong to this order's script.
Explanation: The product submitted in any of the PRODUCT## fields does not match a Product Offer on the script that is associated to the DNIS supplied.
Suggested Resolution: Verify that the Product Offer has been added to the script and that the value provided in the PRODUCT ## field matches the exact Product Offer Name.
Special Considerations: It is often helpful to provide a copy of the Product Offer List Report (Found in Reports-->List Reports) for that particular script to your vendor. This will give them the exact Product Offer Names as you have them set as in OrderLogix in the “Name” column of this report.
If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!