**Message**: WARNING: ORDER_SUBTOTAL has the value "$XX.XX". Subtotal must match this order's calculated amount "$XX.XX"**Explanation:** The subtotal supplied for the order does not match the calculated amount using the formula: quantity * (unit price – discount).**Suggested Resolution**: Verify that you have supplied the correct quantity, prices, and discounts at the product level in the QUANTITY##, PRICE##, and DISCOUNT## fields.

**Special Considerations**: The subtotal should not include tax or shipping values.*If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!*

# Related Articles

## WARNING: AMOUNT_ALREADY_PAID has the value "$XX.XX". Amount paid must match this order's calculated amount of "$0.00"

Message: WARNING: AMOUNT_ALREADY_PAID has the value "$XX.XX". Amount paid must match this order's calculated amount of "$0.00". Explanation: OrderLogix is calculating that the amount to be included in the pre-auth should be $0.00 Suggested ...## WARNING: SHIPPING has the value "$XX.XX". Shipping must match this order's calculated amount "$XX.XX"

Message: WARNING: SHIPPING has the value "$XX.XX". Shipping must match this order's calculated amount "$XX.XX" Explanation: The shipping amount supplied for the order does not match the sum of the SHIPPING## fields. Suggested Resolution: Verify that ...## WARNING: ORDER_TOTAL has the value "$XX.XX". Total must match this order's calculated amount "$XX.XX”.

Message: WARNING: ORDER_TOTAL has the value "$XX.XX". Total must match this order's calculated amount "$XX.XX”. Explanation: The total supplied for the order does not match the calculated amount using the formula: quantity * (unit price – discount) ...## WARNING: ORDER_FEDERAL_SALES_TAX has the value "X.XX". Federal tax must match this order's calculated amount "X.XX".

Message: WARNING: ORDER_FEDERAL_SALES_TAX has the value "X.XX". Federal tax must match this order's calculated amount "X.XX". Explanation: The federal tax supplied for the order does not match the amount that is being calculated during the ...## WARNING: AMOUNT_ALREADY_PAID has the value "$XX.XX". Amount paid must match this order's calculated amount of "$X.XX".

Message: WARNING: AMOUNT_ALREADY_PAID has the value "$XX.XX". Amount paid must match this order's calculated amount of "$X.XX". Explanation: OrderLogix is calculating that the amount to be included in the pre-auth is different than the amount ...