WARNING: BILL_STATE/SHIP_TO_STATE has the value "X". Ship to state or province is not available for item # on this order.

WARNING: BILL_STATE/SHIP_TO_STATE has the value "X". Ship to state or province is not available for item # on this order.

MessageWARNING: BILL_STATE/SHIP_TO_STATE has the value "X". Ship to state or province is not available for item # on this order.

Explanation:  The state in the bill-to or ship-to address on the order is not allowed on this script. 

Suggested Resolution
: Obtain an updated billing or shipping address for the customer for an area that is allowed. The states that can not be shipped to can be viewed on the “Region/Taxes” tab of the Script Properties of the script used for the DNIS of the order.


If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!