Related Articles
Viewing Call Log Data
Navigate to the Call Log Data module from the Company Data menu. (Company Data > Call Data > Call Log Data) To view the call details, click the Magnifying glass icon next to the call you wish to see. A Call Details window will open up containing ...
Call Log
This module displays the call log on the sales agent desktop in Orderlogix Call Center Edition.
Adding/Viewing Employees
Module: Human Resources Topic: Adding/Viewing Employees Version(s): Version 5.1 and up Editions: All Editions Create a New User The Add/View Employee section of OrderLogix allows you to set up and manage your employees including their permissions ...
Sales Call Log
Use the Sales Call Log to View /Print your daily call activity and track your close rate. To print the Sales Agent Call Log, click the print icon in the blue module bar. You can sort by Call Date, Time, DNIS, ANI phone number, Customer Name, ...
Call Types
Module: Call Data Topic: Call Types Version(s): Version 5.1 and up Editions: Call Center Editions Navigate to the Call Type module from the Company Data menu. (Company Data > Call Data > Call Type) To return to the previous page, click the Back ...