SEVERE: StartIndex cannot be less than zero. Parameter name: startIndex
Message: SEVERE: StartIndex cannot be less than zero. Parameter name: startIndex
Explanation: This error is seen if you pass a value such as "redacted" or "cc removed" in field CC_NUMBER
Suggested Resolution: Review field CC_NUMBER, this should only contain numerical values.
If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!
Related Articles
SEVERE: There are # DUPLICATE ENTRIES for Customer: {BILL FIRST NAME BILL LAST NAME} - Enter Order Manually
Message: SEVERE: There are # DUPLICATE ENTRIES for Customer: {BILL FIRST NAME BILL LAST NAME} - Enter Order Manually Explanation: The Customer Match settings that you have selected on import, there are still multiple customer records available to ...Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or "Argument 'Start' must be greater than zero" message is received when attempting to import a file then it may be because you have not added the server ...Argument start 'Length' must be greater or equal to zero OR Argument 'Start' must be greater than zero
Module: Customer Detail C.S Agent > Customer Lookup > Selected Customer Topic: No items were available for transaction Version(s): ? Editions: All Received upon Import Attempt: If the "Argument start 'Length' must be greater or equal to zero" or ...SEVERE: The payment type is credit card but the credit card number is invalid.
Message: SEVERE: The payment type is credit card but the credit card number is invalid. Explanation: The credit card number provided does not pass a Mod10 Check. Suggested Resolution: Check that the credit card number supplied in the CC_NUMBER field ...WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB cannot be less than {SCRIPT MIN DOB}.
Message: WARNING: CUSTOMER_DOB has the value "X". CUSTOMER_DOB cannot be less than {SCRIPT MIN DOB}. Explanation: This script settings have required that the customer's date of birth be no less than the minimum date. Suggested Resolution: The ...