Module: Sales Order Entry Topic: Payment Method Version(s): Version 5.1 and up Editions: Standard, Commerce, Call Center
Always follow your script when collecting data.
The payment method is required for a Sale.
All fields are required to contain data.
The data entry fields may change for different payment types.
First, select a Payment Type from the dropdown list. The payment type will determine the fields that display.
Then, fill in the data entry fields for payment.
Credit Cards
Credit card number is validated and will return an error box if invalid. Dashes are automatically added in between groups of digits for easy reading.
Expiration date is also validated to be active and entered correctly.
The CVV field is for collecting the Card ID from the back of a credit card. To see where the CVV field is located on the credit card type you have selected, click the information icon. This will pop open a window showing you where the CVV is located.
This field is not always required
Checks, Money Orders, Invoices and COD's:
Collect the payment number under the payment method. (These are all methods of payment that signify payment has been collected outside of the system.)
Telechecks:
Collect the Bank Name.
Routing number is validated and required.
Account number is required.
Check the Savings box if this is a savings account.
Check number from the check the customer is using.
City and State of the Bank, if applicable.
To see where the routing number, account number and check number are located on a check, click the information icon. This will pop open a window showing you where this information is located.