To reset the password for a user, you will navigate to Company >Add/View Employees. Find the user in the list of employees by filtering (if needed) and click the yellow edit pencil next to his/her name and a pop-up window will open. On the Details tab of the resulting Employee Setup window, there are two password fields, Password and Confirm Password that need to be filled in with matching values, following the password complexity rules. Then click Save to apply changes.
Once the user logs in for the first time using this new password, they will be prompted to reset it.
This task is able to be completed by any OrderLogix user assigned to the Administrator Group.
If you still have questions regarding the material covered in this article, please contact OrderLogix Customer Care for assistance. Thank you!